Comfort Features
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Up to 40 parallel calls possible
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Up to 40 users licensable
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Automatic control centre (maximum 10 configurable)
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Presence status with the COMfortel D-Series
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Update of the COMfortel D-Series via proxy routing even without https access
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Barred/approved numbers, 10 each for coming and going, total maximum 200
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Call of any second destination in parallel to the registered primary device
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Call data management with 18,000 data records
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Call pick-up (e.g. from the integrated voicemail or from mobile app COMfortel SoftPhone 2)
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Broker and mediate
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Pickup
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Protection against attacks by setting blocking lists (blocked IP addresses) and activating blocking times
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Text before signalling (can be switched for groups and for the automatic switchboard)
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Music on hold with switchable announcement text
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Autoprovisioning for standard SIP phones1
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Roaming user function
- Enables individual users to log on and off at different telephones
- Personal caller lists can be transferred to different workplaces
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Centrally stored caller lists
- User-specific caller lists are stored centrally in the system
- Stored lists are available when a user logs on via the telephone
- Access only possible via the user
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Setting up groups
- 64 call groups
- up to 40 members per group
- Fixed channels can be reserved for group calls
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Logging in and logging out a user via a telephone by PIN dial-in
SIP convenience features for standard SIP phones
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SIP-BLF, Busy Lamp Field acc. to RFC 4235
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SIP-MWI (Message Waiting Indication), monitoring of the central voicemail and fax boxes acc. to RFC 3842
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Pickup pre-check2
Communication platforms
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Up to 30 internal channels can be assigned simultaneously across all conference rooms
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Up to 10 conference rooms with 10 internal participants each (audio)
Central address books
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2,000 contacts
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Separate address books for departments and multi-company operation
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Import of VCF and CSV files
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Address book provisioning via LDAP
VoIP telephony
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VoIP point-to-multipoint and point-to-point connection (SIP trunking)
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Call forwarding on busy (CFB), no reply (CFNR), unconditional (CFU) at carrier trunk, configuration dependent
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Call deflection
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Transfer of customer-specific calling number information with outgoing calls (CLIP no screening)
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High voice quality through optimised echo cancellation and wideband audio with G.722
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Compatible to standard SIP telephones
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SIP compliant with RFC 3261
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Reservation of speech channels
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Support of soft clients and COMfortel Softphone 2
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VoIP-Codecs: G.711, G.722
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Dynamic internal/external VoIP channels
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Encryption of signalling/signalling (SIPS) and voice data (SRTP) for internal calls
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Integration of external extensions (information on the location of the telephone is taken into account in an emergency call) and mobile clients
Voicemail and fax
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Substitute function
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Call acceptance and individual announcements depending on calling number, time and call type
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Remote access of the voicemail boxes incl. voice guidance
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Message and fax forwarding via e-mail
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Up to 40 fax mailboxes, each with 500 messages per box
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Up to 40 voicemail boxes, each with 500 messages per box
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Maximum 3/3 channels can be used for voicemail/fax
UCC functions
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Call journal
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Instant messaging for a better sharing of information
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Contact data for local users and out of external data bases
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Platform independent (Windows, macOS, iOS, Android)
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Presence management with automatic status detection
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Alignment with MS Teams
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Call setup and ending via the PC, incl. Outlook plug-in
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Screen sharing for convinient cooperation
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Softphone-functions for Windows, Android und iOS
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Up to 40 users can be licensed
COMfortel SoftPhone 2
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Softclient for the base functionality SIP telefony and messaging
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Secure and simple PBX connection from anywhere via Auerswald cloud service
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Softphone for Windows, macOS, iOS and Android
Software interfaces
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LAN-TAPI3
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Access COMtrexx address books via LDAP
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Access to external LDAP servers via LDAP proxy
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Support of basic CTI function via action URLs3
Installation and maintenance
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Support of the COMtrexx Control Centre for secure remote control & backup management
Unlockable options
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User licence: Activates all functions of the Soft PBX and is required for linking users to a device. One license must be assigned per active user with at least one terminal device.4
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PBX Call Assist
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System activation (necessary for operation of the system)
Note
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COMtrexx Next licence containers up to a maximum of 40 users are offered, each of which activates a fixed number of simultaneous floating users. If more users are required for a COMtrexx Next system, the already installed licence container must be replaced by a larger one. An extension is not possible. COMtrexx Next licence containers are not compatible with the COMtrexx VM, Advanced and Business.
1 Supported for telephone models D-600/D-400/D-210/D-200/D-110/D-100 and WS-500S/M IP-DECT systems. Also partially supported are telephone models from other manufacturers such as Yealink and Snom
2 Is only supported for the telephone models D-400/D-600 and D-210/D-200 in operation with an extension.
3 Is supported for the telephone models D-600/D-400/D-210/D-200/D-110/D-100 from Auerswald
4 The licence can be used by several users ("floating"), provided that the total number of active users corresponds to the total number of licences in the system.
Trunk lines
|
Base
|
Max
| VoIP channels (SIP acc. RFC 3261), point-to-multipoint/point-to-point connection (SIP trunking) |
40
|
40
|
VoIP codecs | G.711 and G.722 |
User connection
|
Base
|
Max
| VoIP subscribers |
40
|
40
|
VoIP channels (SIP acc. RFC 3261) 1 |
40
|
40
|
VoIP codecs internal | G.711 and G.722 |
Voicemail and fax system
|
Base
|
Max
| Voicemail channels |
3
|
3
|
Fax channels |
3
|
3
|
Voicemail boxes / fax boxes 1 |
2/1
|
40/40
|
Fax standard | T.30/T.38 acc. to ITU-T |
Additional connections
|
Base
|
Max
| Ethernet port 10/100 Base-T (10/100 MBit/s, twisted pair) |
1
| |
Technical data
|
Base
|
Max
| Operating voltage | Wall-mounted power supply
100–240 V AC, 50/60 Hz, 0.2 A |
Output values of the wall-mounted power supply | 5 V=2 A |
Power consumption | 2.3 to 4.3 W |
Housing | plastic |
Dimensions (w x h x d) | 103 mm x 23 mm x 103 mm |
Weight (without power supply) | approx. 165 g |
Temperature | Operation: 0 to 40 °C, storage: -10 to +70 °C, non-condensing |
Compliance | CE |
Supported operating systems | Windows 10/11, macOS, Linux |
Delivery Scope
- Base unit (without user licences)
- Wall-mounted power supply
- Installation and setup guide
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