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COMfortel® D-400

The COMfortel D-400 combines the practical design and elegant minimalism of the D series with the functional range of a professional communication solution for the highest demands. This guarantees impressive performance and maximum efficiency in everyday business.

High-resolution 4.3" TFT display with capacitive touch function, HD audio quality thanks to wideband and a headset connection with DHSG/EHS support for free hands when making calls – the COMfortel D-400 leaves nothing to be desired.

Downloads

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Designation
Operating system

V1.8C00000 (Stable) | 02.02.2021
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Documentations

LanguagesCurrent version
Quick Guide V01 12/2019 PDF
Statements of conformity D-400 V01 03/2019 PDF
Instructions V02 10/2020 PDF
Advanced Information V05 01/2021 Online PDF
V05 01/2021 Online PDF
V05 01/2021 Online PDF

Instructions

Title

Licenses: License path adapted

Safety information

Note about EN 62368-1 8.7, 8.11 deleted.

Technical Data

2 USB ports: COMfortel ® D-XT20i complemented

Graphics

A2: COMfortel ® D-XT20i complemented. Bluetooth-Dongle complemented.

Several editiorial and graphic changes

Advanced Information

FUNCTIONS AND APPLICATIONS

Automatic Answer: Description for new option added

Bluetooth>Configuration: Note about powerless insert of dongles added

Update: Note about time of update search added

Camera: Note about specification of image files added

Sync: Description for new app added

USING THE WEB INTERFACE

Basic Knowledge>Operating Instructions>Overview: Figure adjusted to new web interface

Dashboard>Status information: Icons adjusted to new web interface

Function keys>Overview>Phone user interface: Figure revised

Function keys>Overview>Phone user interface: Description revised

Identities>Options for experts>Subscription interval (min): Description for new function added

Network>VPN>VPN type: Description for new option added

Telephony>Call settings>Automatic Answer: Description for new function added

USING THE TELEPHONE

Basic Knowledge>Display>Function keys: Description revised

Basic Knowledge>Apps>All Apps: Description for new function added

Sync: Description for new function added

Settings>Telephony>Automatic Answer: Description for new function added

Settings>Identities>Options for experts>SIP>Subscription interval (min): Description for new function added

Settings>Network>VPN>User name: Description for new option added

Settings>Network>VPN>Password: Description for new option added

Settings>Function keys>Choose the key you want to modify, or add a new key: Description for new function added

Settings>Access>Extended Logging: Description for new option added

Several editiorial changes

Advanced Information

FUNCTIONS AND APPLICATIONS

Automatic Answer: Description for new option added

Bluetooth>Configuration: Note about powerless insert of dongles added

Update: Note about time of update search added

Camera: Note about specification of image files added

Sync: Description for new app added

USING THE WEB INTERFACE

Basic Knowledge>Operating Instructions>Overview: Figure adjusted to new web interface

Dashboard>Status information: Icons adjusted to new web interface

Function keys>Overview>Phone user interface: Figure revised

Function keys>Overview>Phone user interface: Description revised

Identities>Options for experts>Subscription interval (min): Description for new function added

Network>VPN>VPN type: Description for new option added

Telephony>Call settings>Automatic Answer: Description for new function added

USING THE TELEPHONE

Basic Knowledge>Display>Function keys: Description revised

Basic Knowledge>Apps>All Apps: Description for new function added

Sync: Description for new function added

Settings>Telephony>Automatic Answer: Description for new function added

Settings>Identities>Options for experts>SIP>Subscription interval (min): Description for new function added

Settings>Network>VPN>User name: Description for new option added

Settings>Network>VPN>Password: Description for new option added

Settings>Function keys>Choose the key you want to modify, or add a new key: Description for new function added

Settings>Access>Extended Logging: Description for new option added

Several editiorial changes

Advanced Information

FUNCTIONS AND APPLICATIONS

Automatic Answer: Description for new option added

Bluetooth>Configuration: Note about powerless insert of dongles added

Update: Note about time of update search added

Camera: Note about specification of image files added

Sync: Description for new app added

USING THE WEB INTERFACE

Basic Knowledge>Operating Instructions>Overview: Figure adjusted to new web interface

Dashboard>Status information: Icons adjusted to new web interface

Function keys>Overview>Phone user interface: Figure revised

Function keys>Overview>Phone user interface: Description revised

Identities>Options for experts>Subscription interval (min): Description for new function added

Network>VPN>VPN type: Description for new option added

Telephony>Call settings>Automatic Answer: Description for new function added

USING THE TELEPHONE

Basic Knowledge>Display>Function keys: Description revised

Basic Knowledge>Apps>All Apps: Description for new function added

Sync: Description for new function added

Settings>Telephony>Automatic Answer: Description for new function added

Settings>Identities>Options for experts>SIP>Subscription interval (min): Description for new function added

Settings>Network>VPN>User name: Description for new option added

Settings>Network>VPN>Password: Description for new option added

Settings>Function keys>Choose the key you want to modify, or add a new key: Description for new function added

Settings>Access>Extended Logging: Description for new option added

Several editiorial changes

FAQs

  • Determine the MAC address of the telephone.

    This is located on the packaging and back of the phone.

  • Create a VoIP subscriber with the device type "Standard VoIP telephone" in the configuration manager of the PBX under "Subscribers -> Phone numbers" and assign the corresponding MAC address to it or enter the MAC address.
  • Create a provisioning file for the device type "COMfortel D-Series" on the PBX under "Subscriber -> IP Provisioning -> File Management" and grant the subscriber access authorization.
  • Now connect the telephone. It is now assigned the corresponding settings from the assigned provisioning file and is then ready for use.

Starting with Telephone Firmware 1.4A and System Firmware 7.6B, it is possible to initiate dialling on D-Series telephones using action URLs.

If the telephone is not provisioned via the PBX, the following has to be regarded for manual setup:

  • The web server must be activated on the phone under "Menu -> Settings -> Access".
     
  • The first time the web server is accessed, the admin password must be changed.
     
  • Under "Access" the option "Allow Action URLs" must be activated and a token must be generated.
    "Action URL Server" is not required.
     
  • Copy the generated token and insert it on the PBX in the subscriber's properties under "Basic settings" as "CTI authorization code" (this is only available for subscribers with device type "Standard VoIP phone").

Videos

Provisioning of COMfortel IP phones and phones of the D-series via the PBX
Welcome to our video tutorial. In this video we show you how the FONtevo IP phones COMfortel 1400IP/ 2600IP/ 3600IP and…
COMfortel D-Series - The new COMfortel D-400
Attractive. Efficient. Flexible. With the new COMfortel D-400, Auerswald is expanding the COMfortel D series, which was…
Transferring with announcement via touch function key
COMfortel D-400 Transferring with announcement via touch function key
Transferring with announcement via touch function key
COMfortel D-400 Transferring with announcement via touch function key
Transferring with announcement
COMfortel D-400 Transferring with announcement
Transferring during call phase
COMfortel D-400 Transferring during call phase
Setting up function keys via phoneUI
COMfortel D-400 Setting up function keys via phoneUI
Setting up function key via WebUI
COMfortel D-400 Setting up function key via WebUI
Setting up LDAP via WebUI
COMfortel D-400 Setting up LDAP via WebUI