COMfortel® D-400

The COMfortel D-400 combines the practical design and elegant minimalism of the D series with the functional range of a professional communication solution for the highest demands. This guarantees impressive performance and maximum efficiency in everyday business.

High-resolution 4.3" TFT display with capacitive touch function, HD audio quality thanks to wideband and a headset connection with DHSG/EHS support for free hands when making calls – the COMfortel D-400 leaves nothing to be desired.

Documentations

Downloads
Changelogs

	Current version
Quick Guide	V01 12/2019	PDF
Statements of conformity D-400	V01 03/2019	PDF
Instructions	V02 10/2020	PDF
Advanced Information	V05 01/2021	Online PDF
	V05 01/2021	Online PDF
	V05 01/2021	Online PDF

Instructions

Title

Licenses: License path adapted

Safety information

Note about EN 62368-1 8.7, 8.11 deleted.

Technical Data

2 USB ports: COMfortel ® D-XT20i complemented

Graphics

A2: COMfortel ® D-XT20i complemented. Bluetooth-Dongle complemented.

Several editiorial and graphic changes

Advanced Information

FUNCTIONS AND APPLICATIONS

Automatic Answer: Description for new option added

Bluetooth>Configuration: Note about powerless insert of dongles added

Update: Note about time of update search added

Camera: Note about specification of image files added

Sync: Description for new app added

USING THE WEB INTERFACE

Basic Knowledge>Operating Instructions>Overview: Figure adjusted to new web interface

Dashboard>Status information: Icons adjusted to new web interface

Function keys>Overview>Phone user interface: Figure revised

Function keys>Overview>Phone user interface: Description revised

Identities>Options for experts>Subscription interval (min): Description for new function added

Network>VPN>VPN type: Description for new option added

Telephony>Call settings>Automatic Answer: Description for new function added

USING THE TELEPHONE

Basic Knowledge>Display>Function keys: Description revised

Basic Knowledge>Apps>All Apps: Description for new function added

Sync: Description for new function added

Settings>Telephony>Automatic Answer: Description for new function added

Settings>Identities>Options for experts>SIP>Subscription interval (min): Description for new function added

Settings>Network>VPN>User name: Description for new option added

Settings>Network>VPN>Password: Description for new option added

Settings>Function keys>Choose the key you want to modify, or add a new key: Description for new function added

Settings>Access>Extended Logging: Description for new option added

Several editiorial changes

Advanced Information

FUNCTIONS AND APPLICATIONS

Automatic Answer: Description for new option added

Bluetooth>Configuration: Note about powerless insert of dongles added

Update: Note about time of update search added

Camera: Note about specification of image files added

Sync: Description for new app added

USING THE WEB INTERFACE

Basic Knowledge>Operating Instructions>Overview: Figure adjusted to new web interface

Dashboard>Status information: Icons adjusted to new web interface

Function keys>Overview>Phone user interface: Figure revised

Function keys>Overview>Phone user interface: Description revised

Identities>Options for experts>Subscription interval (min): Description for new function added

Network>VPN>VPN type: Description for new option added

Telephony>Call settings>Automatic Answer: Description for new function added

USING THE TELEPHONE

Basic Knowledge>Display>Function keys: Description revised

Basic Knowledge>Apps>All Apps: Description for new function added

Sync: Description for new function added

Settings>Telephony>Automatic Answer: Description for new function added

Settings>Identities>Options for experts>SIP>Subscription interval (min): Description for new function added

Settings>Network>VPN>User name: Description for new option added

Settings>Network>VPN>Password: Description for new option added

Settings>Function keys>Choose the key you want to modify, or add a new key: Description for new function added

Settings>Access>Extended Logging: Description for new option added

Several editiorial changes

Advanced Information

FUNCTIONS AND APPLICATIONS

Automatic Answer: Description for new option added

Bluetooth>Configuration: Note about powerless insert of dongles added

Update: Note about time of update search added

Camera: Note about specification of image files added

Sync: Description for new app added

USING THE WEB INTERFACE

Basic Knowledge>Operating Instructions>Overview: Figure adjusted to new web interface

Dashboard>Status information: Icons adjusted to new web interface

Function keys>Overview>Phone user interface: Figure revised

Function keys>Overview>Phone user interface: Description revised

Identities>Options for experts>Subscription interval (min): Description for new function added

Network>VPN>VPN type: Description for new option added

Telephony>Call settings>Automatic Answer: Description for new function added

USING THE TELEPHONE

Basic Knowledge>Display>Function keys: Description revised

Basic Knowledge>Apps>All Apps: Description for new function added

Sync: Description for new function added

Settings>Telephony>Automatic Answer: Description for new function added

Settings>Identities>Options for experts>SIP>Subscription interval (min): Description for new function added

Settings>Network>VPN>User name: Description for new option added

Settings>Network>VPN>Password: Description for new option added

Settings>Function keys>Choose the key you want to modify, or add a new key: Description for new function added

Settings>Access>Extended Logging: Description for new option added

Several editiorial changes

FAQs

Filter by: Show all Network Security Operation General

How can a D-Series phone be provisioned via the PBX (zero touch)?

Determine the MAC address of the telephone.
This is located on the packaging and back of the phone.
Create a VoIP subscriber with the device type "Standard VoIP telephone" in the configuration manager of the PBX under "Subscribers -> Phone numbers" and assign the corresponding MAC address to it or enter the MAC address.

Create a provisioning file for the device type "COMfortel D-Series" on the PBX under "Subscriber -> IP Provisioning -> File Management" and grant the subscriber access authorization.

Now connect the telephone. It is now assigned the corresponding settings from the assigned provisioning file and is then ready for use.

Which systemphones are supported by my PBX?

Systemphone compatibility-matrix as PDF-file

What has to be regarded when manually setting up for dialling via action URLs?

Starting with Telephone Firmware 1.4A and System Firmware 7.6B, it is possible to initiate dialling on D-Series telephones using action URLs.

If the telephone is not provisioned via the PBX, the following has to be regarded for manual setup:

The web server must be activated on the phone under "Menu -> Settings -> Access".
The first time the web server is accessed, the admin password must be changed.
Under "Access" the option "Allow Action URLs" must be activated and a token must be generated.
"Action URL Server" is not required.
Copy the generated token and insert it on the PBX in the subscriber's properties under "Basic settings" as "CTI authorization code" (this is only available for subscribers with device type "Standard VoIP phone").

Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your consent to using cookies.	1 year	HTML	Website
fe_typo_user	Assigns your browser to a session on the server.	session	HTTP	Website

Name	Purpose	Lifetime	Type	Provider
_pk_id	Used to store a few details about the user such as the unique visitor ID.	13 months	HTML	Matomo
_pk_ref	Used to store the attribution information, the referrer initially used to visit the website.	6 months	HTML	Matomo
_pk_ses	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo
_pk_cvar	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo
_pk_hsr	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo
_ga	Used to distinguish users.	2 years	HTML	Google
_gat	Used to throttle request rate.	1 day	HTML	Google
_gid	Used to distinguish users.	1 day	HTML	Google
_ga_--container-id--	Persists session state.	2 years	HTML	Google
_gac_--property-id--	Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.	3 months	HTML	Google
_gcl_au	Used by Google AdSense to experiment with advertisement efficiency.	3 months	HTML	Google
AMP_TOKEN	Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.	1 year	HTML	Google
_dc_gtm_--property-id--	Used by DoubleClick (Google Tag Manager) to help identify the visitors by either age, gender or interests.	2 years	HTML	Google
MUID	Used as unique user identifier. The cookie allows user tracking across many Microsoft domains.	1 year	HTML	Bing
MUIDB	Saves anonymous user data from multiple website visits on multiple sites to test advertisement efficiency.	1 year	HTML	Bing
_fbp	Stores the unique visitor ID.	28 days	HTML	facebook
facebookPixel	If JavaScript is not enabled, this pixel initiates a connection to facebook.	none	Pixel	facebook

Support

Downloads / Documentation / FAQs and more

Top results

COMfortel® D-400

Downloads

COMfortel® D-400

Documentations

Instructions

Title

Safety information

Technical Data

Graphics

Several editiorial and graphic changes

Advanced Information

FUNCTIONS AND APPLICATIONS

USING THE WEB INTERFACE

USING THE TELEPHONE

Several editiorial changes

Advanced Information

FUNCTIONS AND APPLICATIONS

USING THE WEB INTERFACE

USING THE TELEPHONE

Several editiorial changes

Advanced Information

FUNCTIONS AND APPLICATIONS

USING THE WEB INTERFACE

USING THE TELEPHONE

Several editiorial changes

FAQs

How can a D-Series phone be provisioned via the PBX (zero touch)?

Which systemphones are supported by my PBX?

What has to be regarded when manually setting up for dialling via action URLs?

Videos

Provisioning of COMfortel IP phones and phones of the D-series via the PBX

COMfortel D-Series - The new COMfortel D-400

Transferring with announcement via touch function key

Transferring with announcement via touch function key

Transferring with announcement

Transferring during call phase

Setting up function keys via phoneUI

Setting up function key via WebUI

Setting up LDAP via WebUI