COMfortel® D-100

Even the basic model of our D-Series convinces with numerous features, which normally only significantly higher-priced devices offer:

With six self-labelling and freely programmable function keys, cumbersome labelling via paper inserts is a thing of the past - saving time and increasing flexibility.

Its illuminated and high-contrast display with four context-sensitive softkeys guarantees easy operation of the intuitive user interface in any situation. This makes the COMfortel D-100 a reliable companion in everyday office life.


Filter by: Show all Firmware
Operating system

V2.4B00000 (Stable) | 07.12.2022
Show less Show more


LanguagesCurrent version
Statements of conformity D-100 / D-200 / D-Mount V03 10/2022 PDF
Advanced Information V09 11/2022 Online PDF
V09 11/2022 Online PDF
V09 11/2022 Online PDF
Instructions V03 03/2021 PDF
Quick Guide V02 02/2021 PDF

Statements of conformity D-100 / D-200 / D-Mount


  •  EN55032:2015/A11:2020 replaces EN 55032:2015
  •  EN55035:2017/A11:2020 replaces EN 55024:2010+A1 :2015

Advanced Information

General Information

Help/instructions for phones of the COMfortel D-Serie from firmware version 2.4

New descriptions

Information on Release 2.4

Contains information on the new firmware version

Log calls

New function

Direct call

New function

Silent Alert

New function

Longpress on a non-assigned function key

New function

If a key to which a function has not been assigned is pressed for a longer time (long press), the menu for configuring the selected key opens automatically.

Incoming calls

Description and illustration of incoming calls on devices of COMfortel D-Series

Changed descriptions

Function keys

New entry:Silent Alert

Headset mode

USB headsets added

System icons

Icon added for function Silent Alert


Trouble-free operation after provisioning by a cloud PBX


Display of error messages in the event of a failed boot process in the updater

Changed terms Identity

Repeat subscription modified in Retry subscriptions

Repeat register modified in Retry register

Video tutorials

Integration of video tutorials on specific topics.

Specific links to the Dokuwiki

Targeted positioning of links to selected topics in the Dokuwiki.

Removed descriptions


Information on the use of protocols (IPv4/IPv6)

Several editiorial changes


Important Information

Technical Data > USB connectionCOMfortel D-XT20i added

Several editiorial changes

Quick Guide


COMfortel D-110/210 added

Basic information

Scrolling: Description for new function added

Device Overview

Right and left function keys next to the display (x3 on each side), with LED: Description for new function added

Several editiorial changes


Starting with Telephone Firmware 1.4A and System Firmware 7.6B, it is possible to initiate dialling on D-Series telephones using action URLs.

If the telephone is not provisioned via the PBX, the following has to be regarded for manual setup:

  • The web server must be activated on the phone under "Menu -> Settings -> Access".
  • The first time the web server is accessed, the admin password must be changed.
  • Under "Access" the option "Allow Action URLs" must be activated and a token must be generated.
    "Action URL Server" is not required.
  • Copy the generated token and insert it on the PBX in the subscriber's properties under "Basic settings" as "CTI authorization code" (this is only available for subscribers with device type "Standard VoIP phone").
  • Determine the MAC address of the telephone.

    This is located on the packaging and back of the phone.

  • Create a VoIP subscriber with the device type "Standard VoIP telephone" in the configuration manager of the PBX under "Subscribers -> Phone numbers" and assign the corresponding MAC address to it or enter the MAC address.
  • Create a provisioning file for the device type "COMfortel D-Series" on the PBX under "Subscriber -> IP Provisioning -> File Management" and grant the subscriber access authorization.
  • Now connect the telephone. It is now assigned the corresponding settings from the assigned provisioning file and is then ready for use.

As an example, the assignment of a key with the "Speed dialling" function:

  • The key assignment is possible under "menu -> Settings -> Function keys".
  • Select a level and key for the assignment.- Select the desired function, in this case "Speed dial".
  • If required, enter a label under "Key label" and confirm with the "OK"-key.
  • Enter the desired phone number (internal/external) under "Number/URI" and confirm with the "OK"-key.

    Text entry is active by default. To enter digits, either press the key repeatedly until the digit is selected or hold it down to select the digit immediately.
  • Under "Identity", select the identity for which the key is to be used and confirm with the "OK"-key.
  • Confirm with "OK" on the display and either select another key for assignment or exit the menu with the "Back-" or "Home"-key.


Filter by: Show all Tutorial

Holding and transferring calls on COMfortel D-1x0 / D-2x0

In this video we will show you how to hold and transfer a call on a COMfortel D-100/D-200 using four examples.

Setting up a COMfortel D-100 / D-200 via WebUI without provisioning

In this video you can see the setting up of a COMfortel D-100/D-200 via the WebUI without provisioning. Follow the…

Looking up the IP-adress on COMfortel D-100 / D-200

You want to read your IP-address on the COMfortel D-100/D-200? In this short video tutorial we will show you how to read…

Setting up LDAP on COMfortel D-100 / D-200

Would you like to learn more about setting up LDAP on the COMfortel D-100/D-200? No problem. This video of the tutorial…

Setting up funktions keys on COMfortel d-100 / D-200 via phoneUI

In this video of the tutorial series for the new COMfortel D-Series we show you how to assign the function keys on your…

Setting up funktions keys on COMfortel d-100 / D-200 via webUI

In this video of the tutorial series for the new COMfortel D-Series we show you how to assign the function keys on your…

Provisioning of COMfortel IP phones and phones of the D-series via the PBX

Welcome to our video tutorial. In this video we show you how the FONtevo IP phones COMfortel 1400IP/ 2600IP/ 3600IP and…