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COMfortel® SoftPhone

COMfortel SoftPhone is a cost-efficient and reliable softphone and IM application which enables seamless transition of your business communication between office and home office.

COMfortel SoftPhone supports Windows, iOS and Android and not only simplifies your internal communication, but also creates the uniform and reliable connection to partners, suppliers and customers to the same extent.

Downloads

Designation
Operating system

5.5.9 (Stable) | 30.03.2022
Windows 11
Windows 10 32-/64-Bit
Windows 8.1 32/64 Bit (Windows RT is not supported/wird nicht unterstützt)
1.0.4 (Stable) | 30.03.2022
Google Android
Apple IOS
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Documentations

LanguagesCurrent version
Privacy Policy V01 03/2022 PDF
Operation Manual V02 05/2022 Online PDF
V02 05/2022 Online PDF
V02 05/2022 Online PDF

Operation Manual

General Information

Help/instructions for the COMfortel SoftPhone with the software 5.5.9

New descriptions

Information on the Manual V02

PBXs COMpact 4000 / COMpact 5200 / COMpact 5500 have been added

Privacy Policy

For the following products:

  • COMfortel® SoftPhone (as of V5.5.9)
  • COMfortel® SoftPhone Mobile (as of V1.0.1)

Language:

  • German
  • English
  • French

Operation Manual

For the following products:

  • COMfortel® SoftPhone

For the following Version:

  • V5.5.9

Language:

  • German

Operation Manual

For the following products:

  • COMfortel® SoftPhone

For the following Version:

  • V5.5.9

Language:

  • English

Operation Manual

For the following products:

  • COMfortel® SoftPhone

For the following Version:

  • V5.5.9

Language:

  • French

FAQs

Error messages on the SoftPhone

  • 400 - Bad Request - Provisioning in the system is deactivated. This function must be activated for successful use of the COMfortel SoftPhone.
  • 404 - Not Found - The phone does not exist in the system or no template has been assigned to it.
  • 477|480|60 - Send failed - The telephone system cannot currently be reached via any of the Auerproxy servers because it is not currently logged on to any Auerproxy.
  • 495 - unknown - The phone is no longer present on the system.
  • 502 - Bad Gateway - The telephone system is not currently logged on to the Auerproxy (either no Internet connection or Auerproxy deactivated in the PBX).