Support

Improvements

Auerproxy server

A debug server registered for service purposes will now be replaced by the standard server proxy.auerswald.de after 30 days.

COMtrexx Control Center

Improved communication between COMtrexx and COMtrexx Control Center.

Error messages

Improved error messages.

Provisioning

standard.xml: To enable the use of the local answering machine, the provisioning template of the COMfortel IP phones has been adapted. The following entry has been removed. In individually created provisioning files, this change must be transferred manually.
<answeringMachine>
<localAnsweringMachine>off</localAnsweringMachine>
</answeringMachine>

ws500x_template.xml: The network settings in the provisioning template of the COMfortel WS-500S/500M base stations have been adjusted. In individually created provisioning files, this change must be transferred manually.
<!-- Network settings --\>
...
</oper>

TLS 1.3

Improved communication and compatibility.

Web interface

Exchange lines > Exchange line routing: New and optimised settings pages.

Exchange lines > Block- and allowlist: Settings pages now directly accessible via the navigation.

Bug Fixes

Users with two phones

If a call to a user was answered using one of two available phones (e.g. desk phone and softphone), the call was subsequently displayed as a failed call on the user's other phone. Now an answered call will no longer be displayed unless the phone displays Call completed elsewhere.

Restart

After updating to version 2.4.5, the COMtrexx restarted automatically under certain circumstances.

Call forwarding

A phone did not ring when calls were forwarded to the own group if the user had already been called beforehand.

Call transfer

After a call was transferred, some phones could experience connection interruptions. This can now be prevented by enabling the following (renamed) option: Telephones > Assignment > Configure > Prevent update messages

Web interface

If there is no internet connection, the web interface may not be accessible.

Known bugs in version 2.4.6

Change administrator access

Administration > Contact information > Change administrator access: The dialogue may not open. Workaround: Switch briefly to the following page and then back again: Administration > Licences

Automatic restart after update

After a manual firmware update, the selected automatic restart may not be carried out. In this case, restart the device manually to activate the update: Via the update dialogue or via Administration > Maintenance > Update and Restart > Restart > Reset of the PBX (Restart)

Export Service data

Administration > Maintenance > Backup > Exporting service data > OK > Backup: After accepting the legal information, it takes approx. 20 seconds until the dialogue for saving the file appears.

Provisioning

Telephones > Provisioning > standard.xml: An XML error is displayed when opening the file.

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General information

Change of term

license server became CIC (COMtrexx Initialisation Center)

Improvements

Auerproxy server

Improved communication between COMtrexx and Auerproxy-Server.

COMfortel Softphone 2

Improved communication/synchronisation between COMtrexx and COMfortel SoftPhone 2.

MFA

Improved collaboration with password managers (automatic completion of form fields).

Service data

Prevention of unnecessary notifications.

Bug Fixes

a/b-Audiobox (only COMtrexx Business/Flex)

The listening direction for the a/b audio box was not switched through, so the recorded gong and confirmation tones could not be heard on the phone.

Fax box

Under certain circumstances, fax reception errors may occur.

Firmware Update

No message was displayed when manually selecting an invalid firmware file.

Import audio files

Functions > Music on Hold/announcements > File management > Import: Audio files could not be imported.

Import certificates

Administration > Certificates > Import: Certificates could not be imported.

Contacts

Under certain circumstances, CSV import errors may occur.

Phone number display

After updating to version 2.4.4, the leading 0 may have been missing in the call number display. It was therefore not possible to call back from the caller list.

During an internal call, your own group may have been displayed instead of the other party.

Security

After updating to version 2.4.4, errors could occur when blocking IP addresses.

Telephoning

After updating to version 2.4.4, errors could occur during call setup in connection with handsets on a COMfortel WS-500.

Random reboot when using the TAPI services

When using the TAPI services, the PBX could restart.

Known bugs in version 2.4.5

Change administrator access

Administration > Contact information > Change administrator access: The dialogue may not open. Workaround: Switch briefly to the following page and then back again: Administration > Licences

Automatic restart after update

After a manual firmware update, the selected automatic restart may not be carried out. In this case, restart the device manually to activate the update: Via the update dialogue or via Administration > Maintenance > Update and Restart > Restart > Reset of the PBX (Restart)

Export Service data

Administration > Maintenance > Backup > Exporting service data > OK > Backup: After accepting the legal information, it takes approx. 20 seconds until the dialogue for saving the file appears.

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• Notes

General information

Change of term

Feature level became Version status

Privacy Policy

Updated Privacy Policy at:Dashboard > Legal > Data protection

New functions

MFA

In addition to the security provided by the user name and password access data, the configuration can now be secured using multi-factor authentication (MFA). The COMtrexx supports MFA using time-based one-time passwords (TOTP).
A new input field now appears in the login dialogue: MFA Code
The field initially remains empty. Only when MFA has been set up, you must enter the time-limited one-time password (TOTP) issued by the Authenticator app when logging in.

Improvements

E-Mail registration data

Additional information, e.g. phone number of the softphone.

Provisioning

The certificats of the base stations COMfortel WS-500S/500M were updated for provisioning support of future versions.

A heading has been changed in the template for base stations COMfortel WS-500S/500M.
ws500x_template.xml: <!-- Point Omega Alarm Server --\> became <!-- Alarm Server --\>

Service data

Prevention of unnecessary data accumulation.

Bug Fixes

COMtrexx Control Center

Under certain circumstances, pairing errors may occur.

LDAP

Query of LDAP data has been limited to 500 entries.

Emergency numbers

Dialled emergency numbers may have been shown incorrectly on the display.

Telephoning

Echoes could occur when using analogue telephones in external calls.

Web interface

Exchange lines > Exchange line routing: Pages/buttons may not have been displayed correctly.

Functions > Time control > Switching times > New: New switching times are always entered for Monday.

Known bugs in version 2.4.4

Change administrator access

Administration > Contact information > Change administrator access: The dialogue may not open. Workaround: Switch briefly to the following page and then back again: Administration > Licences

Automatic restart after update

After a manual firmware update, the selected automatic restart may not be carried out. In this case, restart the device manually to activate the update: Via the update dialogue or via Administration > Maintenance > Update and Restart > Restart > Reset of the PBX (Restart)

Export Service data

Administration > Maintenance > Backup > Exporting service data > OK > Backup: After accepting the legal information, it takes approx. 20 seconds until the dialogue for saving the file appears.

Import audio files

Functions > Music on Hold/announcements > File management > Import: Audio files cannot be imported. Workaround: For a necessary import, switch to the previous version 2.4.3 and then back (reboot).

Import certificates

Administration > Certificates > Import: Certificates cannot be imported. Workaround: For a necessary import, switch to the previous version 2.4.3 and then back (reboot).

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• Notes

Known bugs in version 2.4.3

Automatic restart after update

After a manual firmware update, the selected automatic restart may not be carried out. In this case, restart the device manually to activate the update: Via the update dialogue or via Administration > Maintenance > Update and Restart > Restart > Reset of the PBX (Restart)

Improvements

Auerproxy server

The registration status of the Auerproxy server is now displayed in the web interface:Administration > VoIP > Proxy server for Online services > SIP proxy

Improved system messages (notifications and email sending), e.g. no more system emails are sent in the event of a nightly DSL reconnect.

COMfortel SoftPhone

An extended re-registration time now prevents the softphone from being unavailable after a long period of non-use (e.g. weekend).

Bug Fixes

InterCom

When making an InterCom call to a group, it could happen that not all group members were called.

LDAP

After updating to version 2.4.2, contact data transferred via LDAP may no longer be displayed.

Pick-up

After updating to version 2.4.2, pick-up may no longer work.

Logging / network trace

Administration > Service > Network Diagnosis > Start Trace: Since version 2.4.2, the network trace also records any second network interfaces that may be present and simultaneously creates the debug log without the use of Wireshark. However: This was previously only possible if no Wireshark log was running and logging was enabled. Now a network trace starts even if logging is diasebled:Administration > Service > Logging

Web interface

After updating to 2.4.2, some dialogues (e.g. creating/editing phones/devices) only closed after clicking the X or close button several times.

Random terminations when using the central caller list

When using the central caller list, calls could be interrupted.

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Known bugs in version 2.4.2

LDAP

After the update, contact data transferred via LDAP may no longer be displayed. Workaround: If you do not use the new LDAP proxy function, enter the following default value here in any case: Administration > Network > Server service > LDAP proxy > LDAP server address > 127.0.0.1

Logging / network trace

Administration > Service > Network Diagnosis > Start Trace: The network trace now also records any existing second network interfaces and simultaneously creates the debug log without the use of Wireshark.. However: This is currently only possible if no Wireshark log is running and logging is activated: Administration > Service > Logging > Logging activated

Web interface

After the update, some dialogues (e.g. new creation/editing of phones/devices) only close after clicking the X or the close button several times. Workaround: Switch to the page to be edited and press F5. Then make the changes.

General information

Privacy Policy

Revised information on data protection.

Improvements

Holidays

New and optimised calendar page.

InterCom

The maximum length of an InterCom connection has been extended from 2 to 5 minutes. The connection can be terminated by hanging up or ends automatically after 5 minutes.

LDAP

Internal telephones can now access an external LDAP server via the COMtrexx used as an LDAP proxy: Administration > Network > Server service > LDAP proxy

Logging / network trace

Administration > Service > Network Diagnosis > Start Trace: The network trace now also records any existing second network interfaces and simultaneously creates the debug log without the use of Wireshark.. However: This is currently only possible if no Wireshark log is running and logging is activated: Administration > Service > Logging > Logging activated

Provisioning / Update

d-series_template.xml: Telephones of the COMfortel D-series now are supplied with updates from the update server even without their own Internet access. For this purpose, the update via the COMtrexx was added as an update server URL in the provisioning template of the COMfortel D-series telephones. In individually created provisioning files, this change must be transferred manually. However, if this change is not to be made, for example because a separate update server is used for the telephones, an individual provisioning file with a customised update server URL may need to be created for this purpose.
<update>
<url>http://$(sip.server)/fwupdate</url>
</update>

Ringer

An alternative can now be configured for the exchange line replacement tone if the previous exchange line replacement tone was perceived as annoying: Exchange lines > Providers and Accounts > Configure provider > RTP > Use the exchange line replacement tone

Security

Synchronisation with a Google account

Improved security when synchronising with a Google account. For certain requests when synchronising with a Google account, the COMtrexx now requires access to the Auerproxy server. Make sure that the address and port are reachable.

TAPI communications

Improved security with TAPI communications. By specifying the IP address with which TAPI communication is permitted, access by unknown applications can now be prevented: Administration > Network > Server service > LAN TAPI > IP address of TSP-Clients

Bug Fixes

Restart

After updating to version 2.4.0, the COMtrexx restarted automatically under certain circumstances.

Synchronisation with a Google account

After updating to version 2.4.0, authentication was not possible under certain circumstances.

• Downloads
• Notes

Known bugs in version 2.4.0

LDAP

After the update, contact data transferred via LDAP may no longer be displayed. Workaround: If you do not use the new LDAP proxy function, enter the following default value here in any case: Administration > Network > Server service > LDAP proxy > LDAP server address > 127.0.0.1

Web interface

After the update, some dialogues (e.g. new creation/editing of phones/devices) only close after clicking the X or the close button several times. Workaround: Switch to the page to be edited and press F5. Then make the changes.

General information

Privacy Policy

Revised information on data protection.

Improvements

InterCom

The maximum length of an InterCom connection has been extended from 2 to 5 minutes. The connection can be terminated by hanging up or ends automatically after 5 minutes.

LDAP

Internal telephones can now access an external LDAP server via the COMtrexx used as an LDAP proxy: Administration > Network > Server service > LDAP proxy

Logging

The debug log can now be created directly via the network trace without the use of Wireshark. The network trace also records any existing second network interfaces.

Provisioning / Update

d-series_template.xml: Telephones of the COMfortel D-series now are supplied with updates from the update server even without their own Internet access. For this purpose, the update via the COMtrexx was added as an update server URL in the provisioning template of the COMfortel D-series telephones. In individually created provisioning files, this change must be transferred manually. However, if this change is not to be made, for example because a separate update server is used for the telephones, an individual provisioning file with a customised update server URL may need to be created for this purpose.
<update>
<url>http://$(sip.server)/fwupdate</url>
</update>

Ringer

An alternative can now be configured for the exchange line replacement tone if the previous exchange line replacement tone was perceived as annoying: Exchange lines > Providers and Accounts > Configure provider > RTP > Use the exchange line replacement tone

Security

Synchronisation with a Google account

Improved security when synchronising with a Google account. For certain requests when synchronising with a Google account, the COMtrexx now requires access to the Auerproxy server. Make sure that the address and port are reachable.

TAPI communications

Improved security with TAPI communications. By specifying the IP address with which TAPI communication is permitted, access by unknown applications can now be prevented: Administration > Network > Server service > LAN TAPI > IP address of TSP-Clients

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• Notes

Improvements

Backup and restore

Clear error messages in the event of a non-functioning backup.

Service data

Prevention of unnecessary notifications.

Bug fixes

E-mail transfer

Data from deleted outgoing mail servers may still have been used.

Holidays

When a new public holiday was created, an additional public holiday was always created on the following day.

FONtevo

Misleading error message when commissioning FONtevo phones on COMtrexx Next.

MWI

Signalling on DECT handsets did not work if several telephones were assigned to the user.

PBX Call Assist

In the call list of the PBX Call Assist, the internal user number was displayed instead of the dialled external number in the event of unsuccessful calls.

Key functions

Only COMtrexx Flex: The factory settings could not be restored with the key function.

Voice mail and fax boxes

Onky COMtrexx Business: After updating to version 2.2.1, an unused USB stick led to non-functioning voice mail and fax boxes. The USB stick is now ignored again.

Music on hold

After announcement before answering, music on hold was played during the call phase, even if the function was switched off.

Web interface

Administration > Network > Server service > SFTP server: Superfluous settings removed.

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• Notes

General information

COMtrexx Flex

New hardware variant COMtrexx Flex available for up to 250 users.

Improvements

Change of term

Proxy server for COMfortel SoftPhonerenamed toProxy server for Online services.

Various texts in the COMtrexx Control Center environment.

E-mail transfer

Emails could not be sent if the sender's email address did not match the server. Now any e-mail address is accepted if only one outgoing mail server has been set up. If you set up more than one outgoing mail server, the domains of the senders must match the addresses of the associated outgoing mail servers in order for emails to be sent (e.g. emailcomtrexx@web.de with smtp.web.de).

Bug Fixes

InterCom

The automatic termination of an InterCom connection only worked on the initiating telephone, but not on the InterCom destination.

Provisioning

Auto-provisioning (zero-touch) of Snom phones was no longer possible.

Status display Presence

The status of redirected users may not have been displayed correctly.

Voice mail and fax boxes

Boxes deleted via the web interface were not deleted correctly and were displayed again after a restart.

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• Notes