Support

Security

Logging in

Improved/corrected handling of incorrect logins from VoIP subscribers.

New functions

PBX Call Assist

Support for PBX Call Assist 5.

Bug Fixes

ISDN Telephones

Under certain circumstances (direct exchange line phone with system-wide automatic exchange line request), a function key for subscriber call forwarding did not work correctly.

Telephoning

Sporadically, no connection could be established with analogue telephones.

Web interface

Subscriber (scr.) > COMfortel WS-500X > COMfortel WS-500X Handsets > IPUI: IPUIs entered subsequently were not retained when the configuration was regenerated.

Subscriber (scr.) > IP provisioning > File management > ws500x_template: The default template for the base station was not displayed for the PBXs COMpact 4000/5200/5500.

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• Notes

New functions

PBX Call Assist

Support for PBX Call Assist 5. Available as of Q4/2023.

Bug Fixes

ISDN Telephones

Under certain circumstances (direct exchange line phone with system-wide automatic exchange line request), a function key for subscriber call forwarding did not work correctly.

Telephoning

Sporadically, no connection could be established with analogue telephones.

Web interface

Subscriber (scr.) > COMfortel WS-500X > COMfortel WS-500X Handsets > IPUI: IPUIs entered subsequently were not retained when the configuration was regenerated.

Subscriber (scr.) > IP provisioning > File management > ws500x_template: The default template for the base station was not displayed for the PBXs COMpact 4000/5200/5500.

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Improvements

Connection setup

The waiting time for block dialling can now be set shorter to enable a faster connection setup: Public switched tel. networks > VoIP > Provider > Configure > Only en-bloc dialling | Delay time after last digit dialed

Note: Note that if you enter digits slowly, the call may then be raised before the dialling is complete.

Bug Fixes

Query IP address

The IP address query only worked on analogue, ISDN and system telephones, but not on standard IP telephones.

COMfortel SoftPhone

It happened occasionally that softphones lost their registration.

Softphones with a + in the password could not register. Now no + is allowed in the password.

End of the call

The call was not ended on COMfortel D-series telephones after the other party hung up.

Import Provider template

After changing certain settings and exporting, provider templates could no longer be imported under certain circumstances.

System Messages

No system messages have been provided.

Announcement before answering

Announcement before answering was not played at the target of a call forwarding if announcement before answering was not also active at the forwarding party.

Connection setup

Connections with individual participants always broke off after a short time. Now improved handling of faulty ACK packets that reach the PBX after modifications on the provider side.

Wake-up calls

Wake-up calls only worked on analogue and ISDN phones, but not on IP phones.

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New functions

COMfortel SoftPhone trial licences

Trial licences for the COMfortel SoftPhone can now be enabled in the Auerswald Shop.

Configurable Hold time after announcement before answering external calls to a group

The function determines the hold time in the waiting loop of a group. The maximum possible hold time is 30 minutes. This applies to the period in which no subscriber in the group is available. If a subscriber becomes free, the hold time ends and the normal call duration of max. 3 minutes applies.

Update messages for WS-500X and COMfortel SoftPhone

If this function is enabled, the name and call number can be updated during the connection set-up for blind transfer and online name search.

Improvements

Registrar provider

New Provider Settings Re-Registration after SIP Forbidden (403) / Re-Registration after SIP Timeout (408, 503)

WS-500X: Network settings via provisioning

The network settings (IP/VLAN) for COMfortel WS-500X can now be set via provisioning

System information

There is now the option to disable the system messages on successful e-mail sending.

Special characters for passwords

Passwords containing the special characters »&« and »'« are now also permitted for the DECT bases.

Bug Fixes

Voicemail announcements via the configuration manager

Voicemail announcements could no longer be recorded via the configuration manager of the PBX.

VoIP provider

When importing a new VoIP provider file, the old settings were overwritten.

When importing a new VoIP provider file, the old settings were overwritten

The manual Google Sync did not work (error code 400).

Announcement before answering for group

With certain settings for forwarding groups in connection with announcement before answering and music on hold in the call phase, announcement before answering did not work.

Provisioning WS-500X

Provisioning for WS-500 failed if the subscriber name contained »"« (inverted commas) was included.

Telephony with COMfortel SoftPhone

When the option Allowing Update messages was activated, there were often audio problems.

LDAP with WS-500X

If Only allow encrypted data transmission was enabled in the PBX, LDAP could not be used on the handsets (error message: service not available).

Function key SUB CF

On a COMmander 6000 with disabled automatic exchange line request, the function key TN AWS of a connected D-400 (direct exchange access enabled) showed no status.

E-mail logo

An imported e-mail logo (Administration > E-mail > Logo management) could not be deleted.

Central caller list

On a COMfortel IP series phone, calls were displayed in the central caller list although the call was answered by another group subscriber.

System phone contact image

A contact image stored in the PBX phone book was not displayed when calling the corresponding contact in a COMfortel 3600 IP.

Password Provisioning WS-500X

When provisioning a WS-500X, using »$« in the password caused it to be falsified in the provisioning file. The subscriber could therefore not be logged on to the PBX.

Callback on busy

CF on busy no longer worked on analogue extensions.

Voicemail app: Voicemail box readiness

The readiness of the voicemail box could not be disabled via the voicemail app.

VoIP with 1und1: Error 403

With a VoIP account from provider 1und1, telephony failures occurred (error 403).

VoIP with 1und1: Account registration

Not all accounts of the provider 1und1 could be registered (error 403).

Several editiorial changes

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New functions

Account Management

To ensure that two internal subscribers can be registered on one device (COMfortel IP only), a new button has been implemented: Subscriber (scr.) > VoIP settings > Allow login with multiple accounts.

New audio codec

Support of a new audio codec NAU88C22 for analogue subscribers and exchange line connections (FXO and FXS modules, COMpact 4000 mainboard).

Improvements

COMfortel SoftPhone/operating mode: Codecs

The order of the codecs G.711 and G.722 used in the VoIP operating mode "Broadband" was swapped.

Bug Fixes

Web interface

The page load of the web interface was too slow.

The COMfortel IP Editor was not functioning properly. With the current version, the COMfortel IP Editor starts as usual.

Access via https to the web interface of the PBX failed if the "content security policy" was also activated.

After recreating SIPS/SRTP certificates, error messages were displayed in the web interface.

On a COMpact 5200R the registration address (Administration > VoIP configuration) was not displayed after activation of the COMfortel SoftPhone.

Licenses

Extended park positions: The activation did not work on a COMpact 5500.

PBX management

Registration address SIP proxy: When importing a PBX backup into another PBX, the serial number of the original PBX was taken over.

Provisioning

On a COMpact 5200, after creating a provisioning file and commissioning a WS-500, the LDAP phonebook did not work. Error message: Service not available.

When creating a softphone subscriber, the special character "&" is no longer permitted when assigning a password, as this caused provisioning to fail.

In the provisioning file for the COMfortel SoftPhone, "RFC-2833" was entered by default for DTMF transmission.

Telephoning

Due to an error in the libsrtp area, there was an increased number of dropped calls.

Calls with a COMfortel SoftPhone were rejected with error message 403.

With the COMfortel SoftPhone (desktop client), the ringing tone continued to be played after call acceptance and the call was terminated by the softphone after approx. 30 sec.

In the COMfortel SoftPhone Mobile App, outgoing calls started by direct entry or from the caller list frequently failed with the error message 'Forbidden'.

The call length for the different device types for a group call with text before reporting was adjusted.

On a CP 5500, there were sporadic dropped calls with the provider Telekom Magenta.

Switching via toggling: During a group call (subscriber logged in as outgoing), the correct call number was not displayed for the called party.

Phones

The device type of the COMfortel SoftPhone has been permanently changed.

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General Information

Help/instructions for COMmander 6000 and COMpact 4000/5000/5200/5500 from firmware version 8.4

New descriptions

Information on release 8.4

Contains information about the new firmware version

Softphone

New function

Call forwarding via group profiles

The caller can now be shown the forwarding destination.

SIP options for interval for NAT Keep Alive

New function

Security

Passwords for LDAP requests

Previously, the subscriber password was also valid for LDAP requests. A separate LDAP password has now been implemented.

System messages

Security warnings. As of firmware 8.4, a security warning is sent to the admin account when the outgoing mail server is set up when an admin login or a challenge response occurs.

TAPI security

TAPI server of the PBX opened port if no TAPI was configured. Now the TAPI server is only started if a password has been set up.

Bug-fixes

The phone number was not displayed on the account in the COMfortel SoftPhone App.

After each call up to the PBX, an exception for the invalid security certificate had to be added again.

For outgoing calls, "anonymous" was displayed on a COMfortel D-600 in the call state. Now the call number or the name of the called party is displayed again.

Several editiorial changes

• Downloads
• Notes

General Information

CSV import for subscribers

Adaptation of the help, since only the admin has permission to import CSV.

New Functions

Softphone

With firmware version 8.4, COMfortel Softphones can be operated on the COMpact 4000/5200/5500 PBXs.

CF destination

For data protection reasons, the forwarding destination is no longer displayed to a called subscriber by default. This function can be switched.

SIP options for interval for NAT Keep Alive

Setting for non-registered connections between the VoIP provider and the PBX for re-registration.

TSP client

When a TSP client logs in successfully for the first time, the IP address or URL of the device is automatically entered in the PBX.

Security

LDAP password

Previously, the subscriber password was also valid for LDAP requests. A separate LDAP password has now been implemented.

System messages

As of firmware 8.4, a security warning is sent to the admin account when the outgoing mail server is set up when an admin login or a challenge response occurs.

TAPI

TAPI server of the PBX opened port if no TAPI was configured. Now the TAPI server is only started if a password has been set up.

Bug-fixes

PBX management

Under certain conditions, the saving of voice mailboxes by created unused park positions (with activation for 30 park positions) was prevented.

Although Call Deflection was set as the call forwarding method, CFNR was performed at the subscriber via the 2nd B channel.

Telephoning

The listening direction for the a/b audio box was not switched through, so the recorded gong and confirmation tones could not be heard on the phone.

If the account was offline, a message was displayed for external calls that there were not enough VoIP channels available.

On a COMpact 5200 with the provider Telekom Magenta, calls were sporadically interrupted.

Call forwarding via 2nd channel: During a call to the forwarding destination, the call was first set up and then cancelled again.

ISDN exchange line/CLIP no Screening: A registered CLIP no Screening call number was transmitted with 0049 and area code.

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Bug-fixes

Logging

Administration>System messages>Simple malfunction: Despite sufficient external VoIP channels, the function led to the sending of error messages and log entries. Now these messages can be switched of under:Administration>VoIP configuration.

Provisioning

Switching various functions in the provisioing file for the COMfortel D-series no longer worked. Now switching is possible again. To do this, the phone must be re-provisioned.

Telephoning

For outgoing connections via the provider Vodafone, no ringing tone was output in certain scenarios. Now the ringing tone can be heard again.

The provider Telekom Magenta occasionally dropped calls. Now the problem is solved.

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General

New assignment of a one-time password

The owner or an authorised representative can gain access to the PBX after identification, despite the forgotten password.
So far, several options were available for reassigning a one-time password.
In the future, there will only be one way to increase the security standard for this procedure.

Change of access rights

Users with access to Configuration Manager of the PBX (in the LAN or via the Internet) can obtain administration rights through certain non-documented accesses.
This possibility of increasing rights was blocked by security measures.

NOTE:

For security reasons, please make an update, even if you do not need the extended functions.
Direct access from the Internet to the Configuration Manager (via port forwarding in the router) should be switched off for security reasons.
Instead, use Auerswald Remote Access or VPN access to access remote ICT systems via the Internet.

New Functions

Expansion of the park position

The number of park positions for Call parking can be increased from 10 to 30 positions via voucher via the shop.

InterCom in the COMfortel D-series and Standard VoIP devices

By purchasing the activation of the "SIP convenience package brand plus" it is now possible to make an InterCom call to standard SIP devices. In order to use the new function with the COMfortel D-series, a phone update to version 2.0 or higher and the activation of the "Convenience package D-series" in the respective PBX is necessary.

Status of the VoIP call channels

If the internal VoIP call channels are exceeded (no longer enough call channels available), the system administration is informed of a simple malfunction by e-mail or the administration can view this via the system messages.

Bug-fixes

Signalling of Multi-path call forwarding faulty at COMfortel 3600 IP

If a function key on a COMfortel 3600 IP has been assigned an external multi-path call forwarding, the LED is now correctly signalled for a Vodafone account when switching.

After an update, entries were deleted from the IP routing

When updating to version 8.2A, entries are no longer deleted from the IP routing.

Fallback destination not displayed for LAN-TAPI subscribers

If in Austria only the head number was called with an ISDN PTP connection, the call is now also signalled to a registered LAN-TAPI subscriber in the event of a fallback.

Too many requests due to wrong phone number at the Telekom provider

Attempts to register with a wrong number no longer result in the PBX from attempting to register with several requests per second.

After updating to version 8.0B, the PBX was partially unavailable

With the update to version 8.2A, the behaviour no longer occurs that PBXs partially could no longer be reached.

By changing the subscriber MSN, the handset was removed from the base

If the subscriber number of a COMfortel WS-500X Handset is changed in the PBX, this no longer results in the handset being removed from the base.

SIP alert info "External and internal calls" was not functional

If the option "External and internal calls" was set for a VoIP subscriber in the settings for "SIP alert info", the info message is now correctly transmitted when a call is made.

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General

If TAPI is used, the TSP with version 2.4.2.29 or higher must also be used.

New Functions

Support PBX Call Assist 4

With the use of this release version 8.0B 000, the PBX Call Assist 4 is also supported.

Bug-fixes

Distributing the VoIP channels caused error message

If there were no more dynamic VoIP channels available for assignment and external VoIP channels were also assigned, an error message for missing external channels will no longer appear.

Missing announcement when calling an unknown number in the Vodafone network

If an unknown number in the Vodafone network is called via a Telekom VoIP exchange line, the Telekom announcement can now be heard again.

Although 'Call deflection' was enabled in the SIP account, the call forwarding was carried out via the 2nd B-channel

If the call forwarding method 'Call deflection' is set for a SIP trunk account and additionally a subscriber or group call forwarding immediately is enabled, the call is no longer made via the second B-channel in the event of a forwarding.

Incorrect deletion of the leading 0 for exchange line request in Italian phone numbers

In Italian phone numbers, the leading 0 for exchange line request is no longer deleted from the caller list.

Fast hanging-up after blind transfer led to hands-free mode

During a call, the external subscriber should be transferred via a speed dial key (blind transferring). If the receiver was hung up too quickly, the subsequent call could not be forwarded. Now the transferring phone no longer falls into hands-free mode if it falls back.

Phone book query via LDAP was not stable

By single letter search of a phone book entry via LDAP with a COMfortel D-400. All relevant contacts are now displayed again.

Incorrect codec negotiation in VoIP operating mode "Mixed"

If the VoIP operating mode "Mixed" is set in the PBX, the G.722 codec is no longer negotiated for VoIP calls.

Creating the base number generated error message

An error message no longer appears if the internal base number is entered in the call parking function.

Incorrect permanent provisioning of the COMfortel D-series

After adjustments to the PBX firmware, the COMfortel D-series is no longer provisioned every minute.

Attempting to register with the wrong phone number no longer leads to blocking

When registering with an incorrect phone number at a Telekom exchange line, the user’s IP is no longer entered in the blocklist on the Telekom side. In addition (if enabled) an e-mail about a simple malfunction is sent to the administration of the PBX.

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General

To still be able to use the test function for phone numbers in the online name search, the standard must be set again under 'Online name search' --> 'text converter' with version 8.0A.

New Functions

Display of a contact image via LDAP

The image of a contact is now displayed on an appropriate end device (e.g. COMfortel D-400/D-600) when requested via LDAP.

Improvements

Synchronisation via Google People API

The Google Contacts API is obsolete and will be switched off on June 15, 2021. This change also affects all Google phone books in Auerswald PBXs. In order to still be able to use a synchronisation with Google phone books, a new registration od the function on your Google account is required.

Bug-fixes

After factory settings wrong default values for BRI module

If a PBX is reset to factory settings, there are now the country-specific default values according to the initialised country.

Analogue door terminals were mistakenly displayed as busy on standard VoIP end devices

After a call on an analogue door terminal, there is no longer the wrong state 'Busy' displayed on a standard VoIP end device.

After forced DSL separation, accounts were occasionally not registered

If there is a forced DSL separation in a router, VoIP accounts are no longer occasionally unregistered.

Display of BLF status incorrect

A standard VoIP phone with busy BLF for for example group logging, now displays the correct status when pressing the key.

Audio switching on outgoing calls to 0800 numbers incorrect

On a call to a 0800 number, the audio signal is now correctly switched.

Occasionally restart of PBX on calls to invalid destination number

There are no longer occasionally restarts of the PBX when an invalid external number is called.

Call set-up via Telekom VoIP exchange line was impossible

On a Telekom VoIP exchange line, the call set-up is now successfully executed.

Phone number of Google contact was not displayed via LDAP

If a Google contact is called via LDAP, the appropriate phoen numbers are now displayed.

Logging out of a group via API interface generated unwanted state

If group members are logged out as 'incoming logged out' via the API interface, they are then no longer logged in as 'outgoing permanently logged in'.

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Bug-fixes

Exchange line substitute tone was always played

The exchange line substitute tone can now be either enabled or disabled in the provider template.

Automatic storage test did not function with unencrypted data storage device

The automatic storage test for voice mail and fax boxes now works again also with an unencrypted data storage device.

API command logged out the subscriber from all groups

A subscriber, who is member in several groups, is now logged out only from the selected group with the API command‚ incoming and outgoing logging out from group x.

'Regenerate configuration' via ARA led to incorrect voice mailbox behaviour

If an existing configuration is regenerated using the Auerswald Remote Access Server (ARA), the voice mailboxes are then still assigned to the data storage device.

Dialled mobile number displayed as "anonymous" during the call phase

When dialling a mobile number via a VoIP exchange line, the number is no longer displayed as "anonymous" during call phase.

External communication partner could not be heard

If the option 'Switch audio on call start' is enabled in a provider template, the audio signal is switched on external calls.

No more registration with the provider QSC after 90 minutes

A QSC account that has SIPS enabled, is no longer deregistered after 90 minutes.

Status messages for users were displayed cut off

Status messages when sending faxes is no longer displayed cut off for a logged in user.

No difference between internal/external calls was made

A handset registered on a COMfortel DECT IP1040 base station now differentiates again between internal and external calls.

1und1 Account registered every 60 seconds

An active 1und1 account now registeres only every 2 hours.

Dial level for France was incorrect

The dial level for France was set to 'International' on the page 'Exchange line request' and is now correctly set to 'National'.

Deactivating an external call forwarding was not possible

On a COMfortel D-400 deactivating an external call forwarding is now possible again using a key.

Request of call data list via API command was not possible

The sub admin can now again do a request of a call data list via API command.

Telephony via Telekom CompanyFlex Pure Tariff was not possible

Using the CompanyFlex Pure Tariff of the Telekom, incoming and outgoing calls are now possible.

Audio was not switched after exchange line substitute tone

If exchange line substitute tone is enabled, there is now the audio signal in both directions.

4-digit configuration could not be activated

A configuration with a 4-digit identification number can now be activated on a D-series phone.

Incorrect Status of a BLF-CF key after a PBX restart

If a PBX is restarted, there is now the correct LED status of a BLF-CF key on a COMfortel D-400.

Telephony impossible at times

If a call is rejected with the status code 404 by the exchange line, telephony is now still possible.

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General

In connection with the new LAN-TAPI version 2.4.2.12, it is possible to execute CTI functions using the telephones COMfortel D-100/D-200/D-400.

Improvements

Additional Exchange Line Channels for COMpact 5200/5200R and COMpact 5500R
Additional exchange line channels can be bought for the PBXs COMpact 5200/5200R and COMpact 5500R in the Auerswald shop.
20 additional exchange line channels can be activated for the COMpact 5200/5200R and 32 additional exchange line channels for the COMpact 5500R.

Support of further Call Types on SIP Calls
Up to now, it was only distinguished between internal and external SIP calls.
From version 7.8A there is also distinguished between door, alarm and group calls. There is as well an end device evaluating this call types.

Default Size of Jitter Buffer set to 60 ms
When creating a new provider, jitter buffer is set with a time of 60 ms. Therefore, 3 (20 ms) or 2 (30 ms) RTP packets fit in the buffer.
The jitter buffer is not changed when importing a provider because the value is taken from the template.

Extension to 16 Alarm Announcements
The number of possible alarm announcements was raised from 4 to 16.

Bug-fixes

Priority Call on Do-not-Disturb through Group Rework Time was no longer possible
If a group member is put into do-not-disturb through rework time, now a priority call is possible again.

During Configuration Switching Group Members were logged in again
Using the boss/secretary function a group member that is logged out is no longer automatically logged back into the group during configuration switching.

MSN/DDI Call Forwarding with Short-Code as Destination could not be deactivated
An MSN/DDI call forwarding with short-code as destination can now be deactivated after activation.

Phone Number of Caller was not displayed after Pick-Up with COMfortel M-510
On a pick-up with a COMfortel M-510, the phone number of the caller is now displayed after successful connection.

DTMF Negotiation "A, B, C, D" could not be forwarded by the PBX
If an end device sends the DTMF negotiation "A, B, C or D", this negotiation will now be forwarded by the PBX.

BLF of a Group Speed Dialling Key did not display 'busy' on a COMfortel D-400
If a group was configured with "Busy-on-Busy busy from 1st connection" on, the status of 'busy' is now also signalled by red blinking LED.

API "Enabling CFU (saved Destination Phone Number is taken)" was not functional
An API CFU for which no destination phone number has been entered can now be activated and deactivated.

Blind Transfer to External Destination was not prevented
Blind transfer to external destination is now again prevented. That means that the subscriber receives a note that transferring to an external subscriber is not possible.

Provisioning was not possible when the Name of the PBX contained a Special Character
A COMfortel 1400 IP is now provisioned, even if the name of the PBX contains a special character.

Dialling a non-existing internal Phone Number led to Exchange Line Call
If on a PBX initialised for Greece a non-existing internal phone number is dialled, this call does not lead to an exchange line call.

No Entry could be added in the IP Routing
With an inserted NET module an entry can now be added in the IP routing.

LAN-TAPI was not automatically activated during Provisioning for D-Series
LAN-TAPI is now automatically activated by provisioning on a telephone of the D-series if PBX Call Assist is ticked off in the PBX and the desired line in the UC server is activated.

Group Member with active FMC was not considered for Busy-on-Busy
'Busy' is now signalled to an external caller, if he calls a busy group subscriber with activated FMC and the group configuration "Busy-on-Busy busy from 1st connection on".

Occasionally, no Call Tone on outgoing Call
There is now always a call tone on an outgoing call via a VoIP exchange line on a COMpact 5000.

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Improvements

CTI Support of Base Telephone Functions via Action URLs

For example:

• Starting a call
• Accepting a call
• Ending a call
• Putting a call on hold
• Reconnecting from a call put on hold

In order to use the CTI functions, an update of the used provisioning files is necessary when the D-
series is used.

Extension of Privacy Statement according to GDPR

The privacy statement was updated according to the GDPR.

Omission of SIP Stack Type 1

Starting with the release version 7.6C 000 the SIP stack type 1 in VoIP providers is not selectable anymore. In previously configured provider templates SIP stack type 1 is automatically changed to SIP stack type 2.

Bug-fixes

No Audio Connection when picking up the Receiver simultaneously on Group Calls

There is an audio connection, when two subscribers pick up the receiver simultaneously on a group
call.

Greece: Comfort Noise led to Audio Problems

As a result of the switchable VoIP provider options "Automatic Silence Suppression" and "Comfort
Noise Support", there are no longer audio problems.

Telephone Number was not displayed on Transfer without Announcement

The telephone number of the transferring subscriber is now displayed on a standard VoIP phone
when transferring without announcement.

Call Through out of G3 Net was not possible

Call Through out of the G3 net is now possible again.

Call Forwarding of External Phone Number caused wrong System Message

If on a SIP trunk an external phone number is forwarded with an additional number, there is no more
message about a simple malfunction in the system messages.

Greece: Phone Number displayed with one Zero too many

As a result of a missing national prefix in Greece, the phone numbers in the call data list for
COMfortel1200 IP or COMfortel WS-500 are no longer displayed with one zero too many.

France: Call Restrictor and Call Deblocker had incorrect Effects

Call restrictors and call deblockers are working correctly when dialling via a POTS or ISDN exchange
line.

Phone Number Format for CLIP no screening not configurable

In order to use FMC / multi-path call usefully, the phone number format is now configurable.

Provisioning for COMfortel WS-500 did not work for Greece

If a PBX is operated with settings for Greece, provisioning for a COMfortel WS-500 base station is
now working.

MWI Signalling did not work on COMfortel M-520

On a COMfortel M-520 MWI signalling is now also working without activated SIP comfort package.

Occasionally no Call Tone using the Provider Peoplefone

There is always a call tone for outgoing calls when calling using the provider Peoplefone.

Sub-System Operation led to cancelled Internal Calls

Sub-system operation of a COMpact 5020 on a COMpact 5200 no longer leads to cancelled internal
calls.

Telekom SIP Trunk: occasionally no Outgoing Calls possible

Outgoing calls over a Telekom SIP trunk are no longer rejected with "403 Forbidden".

No call Tone when calling abroad over a Telekom SIP Trunk

A call tone is now to be heard on outgoing calls abroad over Telekom SIP trunk.

Occasionally Cancellation of Internal Telephony

For internal VoIP telephony the destination is no longer reported as "subscriber has hung up".

Error on calls to invalid destination

An external call to an invalid destination is now displayed as "busy".

Incorrect Number Presentation on incoming calls

To a subscriber without call distribution, the first number of the used exchange line is transmitted on an outgoing external call. The call is no longer executed as call without number presentation meaning that it is no longer displayed as "anonymous".

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• Support of the new IP DECT Solution
  Central point of firmware version 7.4B is the new IP DECT solution of Auerswald and the support of it. The solution consists of the following devices:
  • COMfortel WS-500S (singlecell basis)
  • COMfortel WS-500M (multicell basis)
  • COMfortel M-510 (universal handset))
  • COMfortel M-520 (elegant handset))
  • COMfortel M-530 (robust handset))
  The special part of the new system is the vastly better interaction of the ICT system and the DECT solution. The dominant part of the configuration of the DECT system takes place on the PBX. The DECT system is created as base and the handsets as subscriber.
   
  
  Important note for trouble-free installation:
  The base is not connected to the network until the provisioning file has been created and assigned. After connecting the DECT system finds the PBX and receives the corresponding configuration from the PBX. The handsets only need to be switched on and registered to the base. The DECT system is then ready for use.

• Improvement of the Configuration Manager after a firmware update
  The behaviour of the Configuration Manager has been improved in that way that it is no longer necessary that the cache of the browser must be deleted after a firmware update.

• Note on CLIP no screening
  Please note:
  After updating to this version, you must enter the complete phone number (thus, with the local area code or, for example, as 0800… ) in the “Phone number for CLIP no screening” function.
• RSS feed is no longer supported
  As the support for RSS feed has been removed for security reasons in various browsers, we have decided to also remove this feature from our PBXs.

• RTP port display in port overview was incorrect
  The address range for RTP is now displayed correctly in the port overview (Overview -> Ports).
• Activation option PBX Call Assist V3 was missing on "Activation" page
  The activation option PBX Call Assist V3 is now displayed on the page "Number of enabled functions" (Administration -> Activation).
• At internal calls to subscribers with active FMC, the wrong phone number was transmitted
  During a call from an internal subscriber to a subscriber with enabled FMC (Fixed Mobil Convergence), the correct phone number of the calling subscriber is transmitted (at an internal call the external subscriber number assigned via the call distribution or at an external call the phone number of the caller).
• When calling on an internal busy FMC subscriber, the FMC destination number was called
  If the FMC subscriber is busy, now, the FMC destination number is no longer called.
• Device type could be changed later
  The device type cannot not be changed later anymore (Subscriber -> IP Provisioning -> File management -> Column “Use for Device Type”).
• IP phone was provisioned unnecessarily
  If a call forwarding is activated or deactivated via the configuration manager, no provisioning takes place on the affected IP telephone afterwards.

• Downloads

New functions:

Support of VoIP providers in Great Britain
VoIP providers in Great Britain work differently in some details than other providers in Continental Europe. Some providers can only operate without registration and assign a static IP address, which is required for establishing a call in the VIA header, in the contact header and in the SDP. These setting options are now available in the Configuration Manager for VoIP providers.

Improvements:

• Extended support for the provisioning of foreign devices
  Extension for provisioning introduced in version 7.2A: Now, matching configuration files for different IP phone (e. g. Auerswald D-Serie, Yealink, Snom) can be selected. These contain variables which are replaced during provisioning by the PBX with the relevant data. The adjusted file is subsequently sent to the device that is to be provisioned.
• Improvement of the expert settings
  The expert settings for IDSN and VoIP exchange lines have been extended by a change flag. This should visually represent a change in the settings.
• Time setting in the PBX
  The configuration of the NTP settings has been changed in that way that now the gateway address from the IP configuration can also be used for the NTP server. The separate country setting for the NTP server has been removed. This is now pre-selectable by the operation of the PBX in the respective country. Furthermore, the update interval has been reduced to 4,8,12 or 24 hours.
• "Mark sent messages as read" now default value for fax boxes
  If a new fax box is created, the checkbox "Mark sent messages as read" is now set as default.
• Adjusted import dialogue for VoIP provider
  The import button in the dialogue window of a VoIP provider has been changed from, "Load config" to "Import provider".

Bug-fixes:

• Wav files with "&" character in name was not recognised
  An imported audio file with a "&" character in the name ca now again be selected a played.
• Contact import from Outlook 2016 lead to duplicate phone numbers
  In a contact import from Outlook 2016, now no longer two different phone numbers are converted to two identical mobile numbers.
• Number presentation "sent as dialled" without function
  In a VoIP provider profile, for number presentation (outgoing) at 'Format of the called phone number', the option "as dialled" again functions.
• Triggering the call back via voice command was not given
  If Telekom offers the triggering of a call back by voice command if the called party is occupied, this is now triggered by a positive acknowledgement.
• PBX restarted when executing the macro function
  A wrongly performed macro function does not trigger a restart of the PBX anymore.
• Entry field for short-code call was not editable
  After an address book import with 400 short codes, the entry field are now again editable.
• Subscriber could be created despite phone number collision
  When creating a new subscriber with the MSN 116, it is now pointed to a collision with the service number 116117.
• Incorrect number presentation in fax box
  If a fax is now sent via a fax box, then the correct number is transmitted to the remote station.
• Provider template could not be exported
  Now, also provider templates can be exported which contain a "+" character in the name.
• Reformation Day missing in holiday list
  In the holiday list of Lower Saxony, now also the Reformation Day is contained.
• Access to the group properties unstable via ARA
  When accessing via the remote maintenance server ARA, all group properties are now displayed again.
• IP Provisioning: "Account IDs" button without function
  Under "IP Provisioning - File management" the function of the ""Account IDs" button is given again when viewing or editing.
• Subscriber call forwarding led to restart
  An activated subscriber call forwarding with destination to a mobile phone number does no longer lead to a restart of the PBX.
• Area code was no longer displayed
  When calling an area with another area code, now, the complete phone number with area code is displayed again on the phone display.
• Subscriber was falsely logged out of group
  A subscriber who was permanently logged in a group will no longer be logged off by mistake when logged in to another group incoming via the Configuration Manger.
• Incorrect phone number displaying at COMfortel D-200
  On a COMfortel D-200, the country and area code is no longer missing in the phone display during a call if the destination subscriber rings.
• Restart dialogue ended in permanent query
  When a restart of the PBX is triggered via the Configuration Manager, this no longer results in a permanent query in which a reboot should be performed again.
• PBX sent wrong status e-mail
  If a subscriber has been deprived of the authorisation for a provisioning file, the PBX no longer sends a status e-mail.
• Wrong phone number formatting at FMC call
  During an FMC call via the provider sipgate, the destination subscriber is attainable again by the correct phone number formatting.
• Active FMC function was not displayed correctly
  An activated FMC function is now displayed on the page "Overviews  Call Forwarding Status" with the correct column heading and background colour.
• Provisioning file delivered wrong menu language
  If 'German (default language)' is set for a Standard.xml file as phone language after provisioning, then a COMfortel 2600 IP now also starts with German menu language after provisioning.
• Information about missing Internet connection was not available
  If the COMfortel IP-Editor starts without an existing Internet connection, a note is now displayed again.
• FMC call: When accepting a call, the wrong number was displayed
  With a configured FMC call, the caller now sees the phone number of the internal subscriber at the time of the connection.
• Call forwarding at VoIP PTP connection faulty
  On a VoIP PTP connection, call forwarding to an external destination can now be activated by means of a function key for an existing additional MSN.
• Subscriber/group without call distribution did not transmit a call number
  If no call distribution is configured for a subscriber or a group, the first number of the external exchange is transmitted for an outgoing call again.

• Downloads

Improvements:

• CLIP amplification for Belgium set to 25 dB
  In the expert settings of an analogue exchange line for Belgium, the CLIP amplification is now preset on 25 dB.
• Increase of the security measures by additional http header
  In the current web browsers the security has been increased by the activation of new security mech-anisms.

Bug-fixes:

• Fallback after fallback time terminated the exchange line connection during a group call
  The response time behaviour of group calls from external callers was enhanced. This shall avoid fur-ther unexpected termination of connections.
• Exporting the configuration from the simulation server left out passwords
  Configurations containing passwords, which had been uploaded to the simulation server, will be ex-ported including the passwords.
• Number of DTMF digits, which could be dialled during a call, was limited
  The number of DTMF digits, which could be dialled during a call, is not limited any longer
• Switching of a manual relay via API-request was not possible
  It is now possible to switch a manual relay with switching duration via an API request.
• Fixed Mobile Convergence (FMC) was not executed when the same phone number had been used for multiple subscribers as the phone number for mul-ti-path call forwarding
  The same phone number can be assigned to multiple contacts as the phone number for multi-path call forwarding. FMC calls can be executed.
• Answering Type „msgleng“ was incorrect with API-calling of „app_vmf_msg_list“
  When executing the API function call „app_vmf_msg_list“, the wrong answer type „msgleng“ was delivered. The answer type is corrected to „msglength“.
• LDAP Attribute “mobile” was altered into a telephone number (user defined) during a CSV-Import
  During the CSV-import of contact data, the phone number type “mobile” will be loaded correctly.
• Problems with UTF-8 coding during the online name search
  During the online name search problems occurred as regards UTF-8 coding. German special charac-ters such as ä, ö, ü, ß are now displayed correctly.
• Entries containing “08602unavailable” occurred on the call data list for calls with external subscribers
  Entries containing the phone number “08602unavailable” do not occur on the call data list for calls with external subscribers
• Incoming calls from Vodafone to a Telekom SIP-trunk intermittently resulted in terminating the call
  Incoming calls from Vodafone to a Telekom SIP-trunk are possible without resulting in terminated calls.
• On some ISDN gateways, the local area code was placed and dialled before the complete phone number
  The local area code is now used at the correct place of the phone numbers. Correct dialling is en-sured.
• 'Call deflection' not considered for subscriber call forwarding
  For a VoIP PTP connection with 'Call deflection', subscriber call forwarding is now also redirected in the provider so that the PBX channels remain free.
• Access to group properties via ARA was not stable
  After accessing the group properties via Auerswald Remote Access (ARA), there is no longer a "fro-zen" status message.
• PBX sent faulty audio signal to the provider easybell
  With a call from the D1 mobile network via a COMpact 5000 to the provider easybell, now no defec-tive audio signal is sent.
• CLIP no screening phone number for additional number was not stored
  Under „Public switched tel. networks -> Voice over IP -> Additional numbers“ an additional CLIP no screening number can be created.
• Programming sequence for Follow-me did not function if subscriber had direct exchange line
  The programming sequence ## 8 * 19 1 Subscriber/group number # does now also function when the corresponding subscriber has a direct exchange line.
• Call distribution to a fallback number incorrect with a SIP trunk
  If only the head number is called in a SIP trunk, the fallback number is now called in case of a fallback.
• Sporadic restart of the PBX with targeted exchange line access with ##96 MSN * destination number
  There is no longer a sporadic restart of the PBX when the exchange line access is assigned with ##96 MSN * destination number.
• "Dynamic" was missing in the selection options for "Busy-on-Busy"
  Now, in the group reachability for Busy-on-Busy, "dynamic" can be selected again.
• Templates with recognition "uk" incorrectly sorted
  In the selection "Import provider" the templates with recognition "uk" are now displayed under the country Great Britain.
• CLIP expert settings faulty for Great Britain
  In the expert settings of an analogue exchange line, now, "CLIP without signalling, before the first ring" is set for Great Britain as CLIP subversion as default.

• Downloads

New functions:

COMfortel IP-Editor
The COMfortel IP-Editor was introduced to simplify the editing of *.xml files for the configuration of IP system phones. The configuration is done via a user interface. The most important phone functions can be configured with the editor:

• Function keys
• Date/time
• IP cameras.

The *.xml file to be edited must be stored in the PBX. For loading the editor, the system requires at least once access to the Internet. The *.xml file can also be edited directly.

Improvements:

New overview on the "Activation" page
The activation page has been revised. Key symbols were added to display the status of the functions that can be purchased.

Bug-fixes:

• Dialling via a newly created short-code call was not possible
  If a newly created short-code number intersected at two places with the phone number of a door terminal, then dialling was not possible.
• Rework time started at beginning of the call
  If a call came via call forwarding or transferring to a group, the rework time started at the beginning of the call and not after the set time.
• Number presentation with CLIP no screening to abroad incorrect
  CLIP no screening has been adjusted for abroad and is functional again.
• Interferences at VoIP calls after 15 minutes
  It happened that during a VoIP call via a Telekom connection, language interferences could be heard after 15 minutes.
• New IPv6 prefix – Accounts were no longer registered
  When changing from IPv4 to IPv6, the external accounts were no longer registered.
• Failure of the internal VoIP telephony
  Sporadically, the internal VoIP telephony failed.
• If parallel call of a subscriber was enabled, the phone number instead of the name was displayed
  If external calls within the PBX (e.g. parallel calls) were forwarded, the phone number instead of the name was transmitted.
• At times no connection from/to TFS-Dialog 204
  In certain situations, the TFS-Dialog 204 did not react.
• Dialling via internal LAN TAPI: Number was incorrect identified
  At an internal LAN TAPI call, the national number was not transmitted.
• Outgoing calls via a Vodafone SIP trunk connection were not possible
  Outgoing calls via a Vodafone SIP trunk connection were sporadically terminated.
• Call via PTMP exchange line was not made
  If there was an empty entry in the exception number table in the VoIP/GSM routing area, a call via the entered PTMP exchange line was not possible.
• After update to version 6.8A: short-code calls as call forwarding destination were no longer functional
  The entered external number for the short-code call had the formatting "international". Because of this, the call could not be performed. The formatting of the phone number has been changed to "national".
• The 4DSP module was not plugged in, nevertheless eight voice mail/fax channels were displayed
  In the activations of a COMpact 5000, eight useable voice mail/fax boxes were displayed, also when no 4DSP was plugged in.
• Permanently occupied exchange lines due to errors in the automatic reception
  The automatic reception led to permanently occupied exchange lines if the transferred call was rejected.
• CD facility via default disabled
  In the firmware version 6.8A, the CD facility was enabled by default. This is now again disabled by default. This is to avoid possible problems with ISDN PTMP connections if the provider does not support this option.
• SIP phone via LAN TAPI displayed incorrect phone number when using CLIP no screening
  An incorrect phone number was displayed in a SIP phone if CLIP no screening via LAN TAPI was used.
• No call forwarding for subscribers when dialling service number 116117
  Call forwarding for subscribers was not possible if the destination was the service number 116117.
• Measures to improve the voice quality
  Due to dynamic adjustments of the RTP package sizes, the voice quality in various network topologies can be improved.
• Maximum activation for PBX Call Assist was incorrectly displayed
  In the activations for PBX Call Assist, 112 subscribers were displayed although only 40 are possible.
• Activation "Phone book for Siemens IP DECT phones" was listed
  Under "Activation" the purchase option "Phone book for Siemens IP DECT phones" was listed for the PBXs COMpact 4000, 5200 and 5500. The PBXs do not support IP DECT bases.
• Pick-up was not possible
  If two COMfortel 1600 were connected to the same ISDN bus, pick-up did not function for call waiting calls.
• VoIP with T-Online: no external telephony
  An incoming call via a T-Online VoIP exchange line was sporadically not possible.
• Provider names under "Public switched tel. networks" partially were not displayed
  Due to a cache problem, the name of the VoIP providers were not displayed.
• "Import" button with no function
  On the page Voice mail/fax boxes > Basic settings, the Import button had no function.
• "Automatic reception" falsely ended VoIP calls
  A VoIP call was ended if in the "Automatic reception" no announcement had been configured for "Announcement if destination is busy/does not reply". In this case, the call was supposed to fall back to "Default destination/Repeat Automatic Reception".
• IP address changes were not possible
  Due to incorrect validation, the changing of IP addresses for VoIP and VMF modules was no longer possible.
• PBX often restarted if the automatic reception was used
  When using the automatic reception, the PBX restarted if the B channel was switched incorrectly.
• Error message at baby call was not hidden
  Under the profile settings for the baby call, the error message for the required entry was not hidden after the function was disabled.
• Call connection could be terminated through " Comfort noise"
  If settings were made that did not support "Comfort noise" and the caller had sent it, this could lead to the termination of the call.Releaseinformation
• Entries were not deleted from central caller list
  If VoIP and ISDN subscribers were logged in the same group, then existing entries were not deleted from the central caller list if a VoIP subscriber was calling.
• Reformation Day was missing in calendar
  Reformation Day way missing in the holiday calendar.
• LAN TAPI function cut digits from local area code
  Calls via LAN TAPI were no longer possible if it was tried to call back via the local area code 04941.
• Access to contact group authorisations were no longer possible
  If a single contact group was created in the PBX which was designated with CSM or BMW, then it was no longer possible to call the contact group authorisations.
• A long DTMF tone was incorrectly evaluated in the automatic reception
  If two "automatic receptions" were switched one behind the other, then the second reception evaluated a long DTMF tone incorrectly which led to malfunctions.
• Partially no connection to TFS-Dialog 204
  Sporadically, a door call to a TFS-Dialog 204 was incorrectly ended which led to functional impairments of the TFS.
• Music on hold was interrupted during ringing phase
  Music on hold in the automatic reception was interrupted when operating a key with DTMF capability during the ringing phase.
• Automatic reception ends call after 2 minutes
  A call forwarded from the automatic reception to an occupied group was ended after 2 instead of 8 minutes.
• Door call to a group did not terminate ringing of the other group subscribers
  after opening the door If a key was operated for opening the door during a door call, the other group subscribers continued to ring.
• Automatic reception did not evaluate DTMF tones
  When transferring an external call via an internal subscriber to the recpetion, DTMF tones were not evaluated.
• Access via Auerswald Remote Access (ARA) was not possible
  If HTTPS was enabled in the PBX, the Configuration Manager could not be accessed via the Auerswald Remote Access system.Releaseinformation
• Status page of the internal subscribers was not displayed
  If a VoIP phone answered with an invalid UTF8 character string, the Monitoring status page of the internal subscribers was no longer displayed.
• Language file import was not possible
  In the Configuration Manager, the import button for language files had no function.
• "Automatic reception" cancelled connection
  If the same group number was configured for the default call destination and a DTMF key, then, an existing connection of the automatic reception was sometimes terminated if a certain operating sequence was used.
• VoIP provider SIP port was changed after update
  After updating from version 6.8A 000 to 6.8B 002, the VoIP provider SIP port was automatically changed because it collided with the default SIP port.
• Demolition of the conversation at VoIP calls
  Forced disconnections at some providers led to registration problems which finally led to the demolition of the conversation.
• T.38-ReInvite did not contain an audio payload type
  With the provider "Wobcom", faxes via T.38 could not be received because no audio payload type was existing in the T.38-ReInvite.
• Demolitions of the conversation at COMfortel 2600 IP
  SIP INFO Requests from "ecotel" provider were evaluated as error messages which led to the demolition of the conversation.
• No fall back to the PBX base number if extension was not available
  If in Austria with a provider via the SIP stack type 2, a phone number without extension was called, then no fall back took place.
• Online name search had no function
  After adaptions to "Das Örtliche", the online name search with the current template "Oertl(s) 09- 2017" was functional again.
• Emergency number could not be dialled via exchange line access number
  A call restrictor that has been configured in the PBX with the phone numbers 00 did no longer allow the dialling via the exchange line access number 0.Releaseinformation
• Incoming VoIP calls rejected
  If SIP stack type 2 with some providers was used for incoming calls, they were rejected with the status code "488 Not Acceptable here".
• Lancom NTP service led to conversation demolitions
  The enabled NTP service at a COMpact 5000 and the operation of a Lancom router in the same network with enabled NTP server and NTP sending mode led to conversation demolitions.
• One-way audio connection at "Unitymedia" provider
  By increasing the tolerance for the negotiation of "Comfort Noise", one-way audio connections at "Unitymedia" provider have been fixed.
• No telephony at "Colt" provider after update After an update from Version 6.4E 000 to 6.8B 006, telephony at "Colt" provider was no longer possible.
• "Emergency call only with exchange line access number" led to configuration problems
  Due to the collision of an internal and an emergency number, in Austria the properties of the subscriber could no longer be changed.

• Downloads

• Downloads