Support

What is new?

• Add new MQTT connection Method

Improvements

• Introduce sip.instance and reg-id according to rfc5626
• Broadsoft XSI phonebooks, lookup in multiple XSI phonebooks:
• Update PJSIP library to version 2.11.1
• Messaging:
• Improve performance of deleting messages in msg-service via delMsg procedure
• Blue color AML texts and icons support
• TLS 1.3 support
• Warn about SIP messages too long for UDP transport
• Show longer internal names on COMfortel M-710 / COMfortel M-720 / COMfortel M-730 handsets
• Create web page for automatic backup
• Fallback from failover honoring a penalty time
• AML inventory/status report: base stations and DECT managers - connectivity and synchronization
• Show in the UI and Logs reason for not registering SIP
• Show in syslog when license is applied for wrong master DM

Bugfixes

• COMfortel WS-500M loses the SIP registration until the next restart
• Some mobile devices are no longer registered after a network down
• Registration after receive 503 with Retry-After
• COMfortel WS-500M with V2.44 - VI licenses no longer work
• Minor memory leak when performing LDAP tests
• Failed registration retry timer not respected due to SIP registration monitoring
• MWI after "Call completed elsewhere"
• Phonebook Italian translation for "Refine"
• DTMF not work if 103 telephone-event/48000 is send in "INVITE"
• COMfortel WS-500S restart sporadically.
• Trying and Ringing send with codec mismatch
• License:
  • Missing MAC address of Master DM in MAC-ID and not possible to upload license file for Master DM
  • Invalid license status: Activation Period -1 d for some variants
• Messaging:
  • Second paragraph in message is not displayed in detailed view
  • Title not displaying in detailed view
• LDAP:
  • Incorrect search request and sporadic giga-ip-bs crash during specific LDAP search
  • Heal TLS LDAP session pending too long
• License:
  • Unexpected change of license status from "License activated" to "Failover period active" after changing SIP provider settings and reboot.

Known Issues

• Collision of DM roam-out vs message-call could create a phantom message for any other handset later roaming in into this DM's handset slot.

• Downloads

What is new?

• Per default one Messaging and Location License is enabled
• Show AML licenses on License page
• Application server, secure connection using certificates
• User settings like silencing can be overruled via MQTT
• Vibration can be activated via MQTT
• Message ringtone volume can be set via MQTT
• Text with line break can be send
• Option to allow user to delete the message can be set to yes or no via MQTT
• Auto-provisioning: Set TTL value for IPv4 for INT-DM roles
• Auto-provisioning: NTP server via DHCP option 42
• Auto-provisioning: DNS option 6 DNS server
• Central phonebook:
     o Sort on first name / last name or Last name / first name

Improvements

• The handset can not connect for a short period, show "No base"
• SUOTA pull
• isable central phonebook for large installations

Bugfixes

• Fix registration problems with >1 Contact headers
• Add support for SIP-OPTIONS sent during INVITE dialog
• ptime value is not sent in outgoing calls
• System restarts, sporadic giga-ip-bs termination
• DECT system loses registration on PBX after approx. 3 months
• N670 restart sporadically
• LDAP improvements
• In dialog Re-Invite is not answered with all codecs in SDP
• Calls can't be set up from time to time (603 decline)
• XML phonebook: HS displays "empty line"

• Downloads

What is new?

• Alarming, messaging and location
• SIP messaging • Messaging and location license
• NAT refresh timer
• TLS 1.3 first implementation for provisioning / LDAPS / MQTT

Improvements

• Russian/Dutch translations
• Provide feedback when DM statistics are not available
• DST Root CA X3 certificate expires in less than 180 days (2021-09-30)
• Improve syslog to show why license was rejected

Bugfixes

• Re-invite is not answered with all codecs in SDP
• Statistics not retrieved - Operation Failed and other WEB UI pages not shown
• Web-interface, system is shown as "small" instead of "medium" • Incorrect display in the statistics "Operation failed"
• Statistics Reset all doesn't include LAN counters
• After update with expansion to 20 providers, 1 missing 19 shown
• System reboots when trying to access LDAP contacts
• Crash after incoming calls from certain mobile phone provider
• Base Restarts when wants to hear VoiceMail
• Performance problem with BS synchronisation page
• DECT not responsive after Network voice mail pressed simultaneously from 2 DECT devices

• Downloads

What is new?

• COMfortel WS-500S can be configured as a Mini-multicell solution
• COMfortel WS-500S can be used as a DECT Base in a multicell system (after purchase of an upgrade license to the WS-500M feature level)
• Implementation of 'mediasec' support
• Provisioning of network settings

Improvements

• uaCSTA improvements
• Tone scheme "Greece" can be selected
• Delete handset does not work when capital letters are used for IPUI
• Use xHTML phonebook for call transfer > works not with the prov xHTML phonebook Key
• Blind-transfer can be disabled

Bugfixes

• Change system from Small to Medium then error message is shown
• Wrong MWI indication caused by platform NOTIFY broadcasts
• CNIP with special characters doesn't display correctly
• Outgoing call with letters in SIP from user part is not stored
• Incoming call with letters in SIP From user part is not stored with URI to call back
• CNIP is not displayed on HS if it contains "@" character

• Downloads

Aggregated release notes for release 2.36.0 combining the release notes of the releases 2.29.1, 2.33.1 and 2.36.0

Distinctive ring

When you upgrade your system from a software < 2.26 to software 2.26 or higher, the new
feature distinctive ring will be enabled. Your existing DECT handsets will have the old menu structure
where only Internal and external ringtones can be selected. To get the new DECT handset menu
structure you need Re-Register the DECT handsets, there is no need to DE-register the handset first.
How this must be done you can read on the distinctive ring page.

Note for provisioning distinctive ringing for a WS500X

What is new?

• DECT base level 1 redundancy
• LAN sync statistics in base station statistics
• RTCP support
• SIP compact headers are supported
• For service fade-out option, Block new calls
• Web-interface is blocked for 10 minutes after 3 wrong login attempts
• Install DECT base in different subnet
• Virtual Integrator: Licensing of up to 100 WS500M and 300 Single Cell DM's (WS500S) is possible
• Embedded Integrator: Licensing of up to 4 WS500M and 20 Single Cell DM's (WS500S) is possible
• WS500S upgrade to WS500M multicell
• WS500M up to 10 base-stations (Small), number of maximum parallel calls increased from 10 → 20
• Web-interface HTTP access is disabled, redirected to HTTPS only
• Role change via hardware key is made more simple including LED signaling
• Show in web-interface if DECT base firmware update is running
• One button Diagnostics download
• SIP account for provisioning
• LAN statistics DECT base via new DECT base web-interface
• Increase number of SIP providers from 10 to 20

Improvements

• Supported web-interface languages: English / German / French / Spanish / Dutch / Italian /
• Portuguese / Turkish / Russian / Czech / Polish / Slovenian / Greek
• WS500M all-in-one with no extra DECT base can now handle 8 parallel calls instead of 5
• Improve SIP via TCP socket handling
• RTP-port range per DECT base changed from 400 → 240
• RTP-port range for 60 DECT base stations changed from 24000 → 14400
• Auto-provisioning: Add provisioning parameter: Maximum search results central phone-book
• No Error is displayed in web-interface when firmware update is empty or not needed
• Outbound proxy with leading space not resolved by DNS
• Improved performance adding handsets and SIP accounts
• Zombie handsets: show now more customer friendly message: "Please register!"
• No missed calls when call waiting is disabled
• xHTML white-space trailing before "&" sign
• Turkish characters not displayed correct at some DECT handsets
• Cyrillic characters not displayed during Pickup notification
• Access Code not applied in case of option - From network directory
• Room monitor call not possible
• Translation improvements
• E.164 support
• Failed registration retry timer is not respected when SIP proxy is set
• Distinctive ring:
  Empty header is supported
  Re-register handsets to display all ringtones
• Delete/change important settings, protected via username and password.
• Delete one or more DECT handsets.
• Admin password
• User password
• CLI password
• Web security certificate
• Reset device/role change
• WebUI becomes inaccessible (No connections..., please wait...) when enabling TLS
• T1 timer minimum value increased to 100 ms
• Sending Empty or wrong value DECT Radio band caused DECT radio to be disabled
• Improve auto provisioning speed from 63 seconds to 13 seconds
• Provision certificates and device settings in one provisioning job
• Hide web-pages
• Time span when the device checks for provisioning updates needs to be configurable
• Client certificate not added in case of 2-way SSL.
• XML online directory - Results not visualized in case of more than 99 entries
• WS500S/WS500M Central Phone-book: Not able to search for special characters
• use xHTML phone-book for call transfer
• Password is limited to 9 characters
• Device does not send DHCP release when rebooting, can be enabled by CLI or variant.
• Central phone-book
• Delete via web-interface is now possible.
• When first line is empty, phone-book does not work
• One user-agent behind integrator
• Removed not functional phone systems
• Hide web-pages
• SIP control terminated fixed
• NOTIFY with a tag in header "To" causes "500 Unhandled by dialog usages"
• When '#' is added to numbers it is displayed on HS as '%23'
• Improve delete handsets
• Update PJSIP library to version 2.10
• CLI-config: system applications / services should consume DHCP options only if requested
• XML number filter visible in web-interface by default
• uaCSTA normalClearing not send when other side disconnects call
• Enable hiding passwords for SIP all Accounts
• Feature key synchronization can also be used by auerswald platform
• No name displayed when number is anonymous
• Turn LED signalling on/off via the web-interface
• Add popup to reboot system after importing DECT handsets
• Make syslog easily configurable
• Web UI - Licensing - Activation period status message
• Dm ID can be set via provisioning

Bugfixes

• PJSIP stops sending REGISTER by TCP after reboot of PBX
• sip-control terminated.
• Switch from UDP to TCP and back then no SIP registration anymore
• Network name replacement does not work in Jumbo mode
• Lack of syslog info about mobile device import fail
• Reset of VI with keep IP option resets to dynamic IP instead
• No information about anonymous call is displayed in jumbo mode
• SIP re-register stops when platform is unavailable "Not enough memory" message is seen
• Graphical tool does not show signal info to base station with equal or higher sync level
• Capacity of DM's is not summarized correctly by web-ui
• No LAN synchronization possible for medium deployment if DM is LAN Master
• [Online directories][XML] Escaped characters and numeric character entities are not recognized

Known Issues

• If the base-stations are not updated, a restart of the DECT manager could be needed
• Virtual integrator, change password for all DECT managers could show error message but passwords
  are updated

• Downloads

Changes:

• Distinctive ringing for internal, external call types
• DECT GAP handsets protection can be disabled
• Improved DECT handset registration, up to 10 registrations in parallel can be done
• CSTA: Switch the transport protocol without an reboot
• CNIP was not updated on Transferee after transfer
• Central phone-book:
  • Can be downloaded via the web-interface
  • INT key can be assigned to Central phone-book
• Configure SIP registration behavior if mobile device is not connected/reachable
• Fix for CNIP with Cyrillic characters not displayed on DECT phone
• HTTPS for RAP - fixes for nested absolute links
• Display handset during call transfer was very slow
• Syslog:
  • Add information if setting is changed
  • Add LDAP information
• No CLIP update
• LDAP detail view doesn't work on some entries
• Auto-provisioning:
  • Default ringtone can be changed via provisioning
  • Provisioning started via web-interface showed failed message but worked fine

• Downloads

New functions:

• 3 party conference
• DE-REGISTER SIP account when handset is switched of or out of range
• DHCP option 66 (HTTP(s) provisioning URL)
• DECT sync levels increased from 10 to 15
• DHCP option 51 and 125

Improvements:

• Auto-provisioning:

  • Parameters without IPUI, like:are ignored to speed-up provisioning when sending full provisioning templates with many empty handsets

  • UpdateDectManager procedure can cause that DECT manager can't connect to Integrator
  • Error message should not be shown due to errors in wrong configured parameters as other parameters are accepted
  • Direct link to provisioning file with extension.cfg via redirect is now possible
  • User-agent in HTTP get contains information about Maximum number of handsets allowed
  • Status-page: Direct links to the configuration pages
  • Mobile devices - administration: New icon in DECT column when handset is switched off or out of range (signalling out of range can take up to 3 hours)
  • After changing number of active base stations, Web-interface returns to base station synchronisation list
  • TCP/TLS port SIP destination port 10060 not working.
• Broadsoft
  • Improvement for DND, Call Forward Always, Busy and no Answer
  • Call Forward is splitted from one handset menu to 3 menu items
  • XSI phonebook, reverse lookup is now done based on the exact number
• Central phonebook
  • Special characters not displayed correct
  • URL length increased to 254 characters
• 3CX
  • Call transfer improvement.
  • CNIP update improvement.
• LDAP(S) improvements
• Improved overview if the DECT registration window is open or close
• DNS failover improvement
• Add factory reset option / role change when device is Manager + Base
• Anonymous calls are not saved in Call Lists
• NTP too low threshold for Root Dispersion.
• xHTML "&" sign should not generate error
• Reboot when ringing HS is switches off
• uaCSTA, SnapshotDeviceResponse answer is wrong
• Switching from SRTP to RTP during 1 call
• MWI counter update improvement
• Crashed, when sip-user-id is longer that 19 characters (or uninitialised)
• First improvements to support NAPTR is implemented. (Official supported in Next release)

• Downloads