PBX Call Assist 5

The complete UCC package for comprehensive
collaboration

 

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PBX Call Assist

The perfect add-on for flexible and mobile working

PBX Call Assist 5 - Unified Communications & CTI Software

Brings together what belongs together: Your internal and external telephony in one application.

Flexibles und mobiles Arbeiten
Mit PBX Call Assist können Sie Auerswald Telefonanlagen erweitern und die Produktivität sowie Erreichbarkeit Ihrer Mitarbeitenden steigern – unabhängig davon, von wo aus sie arbeiten.
Simply use Microsoft Teams
Thanks to the Microsoft Teams app, calls can be initiated directly from Teams. This means that users only must use a single communication channel for telephony and chat, thereby increasing their work efficiency.
ChatGPT: your AI assistant in PBX Call Assist
You communicate with the AI directly in the chat environment of your PBX Call Assist client without switching applications and benefit from the cost and security advantages of ONE company account.
 
Get high savings potential
Integration via the Microsoft Teams app on the Windows PC means there are no additional costs for IT infrastructure and Microsoft telephony licences.

Versatile communication channels for a modern work environment

No matter where you work - in the office, from home or on the move - PBX Call Assist offers you always the convenience for an easy and secure communication, regardless of your location

Computer Telephony Integration (CTI)
Control your calls with just a few clicks directly from your PC. There is no need to enter phone numbers manually - this is convenient and saves time.

Smartphone integration with Bluetooth
Use the CTI functionality also to manage your smartphone. This connection enables you, among other things, to have seamless call management via a headset connected to the PC.

Video chat
The integrated WebRTC-based video chat allows you to talk face-to-face with your colleagues.

Simply share – screen sharing
Show your latest presentations, documents, images or videos and visually integrate your internal meeting partners for efficient collaboration with easy screen sharing.

Instant Messaging (Chat)
For quick and easy coordination among each other – the chat function allows you to exchange messages.

Compatible with the following ITC systems

COMpact 5500R

Fully modular, expandable VoIP appliance for 19" rack.

Product details

COMpact 5200R

Fully modular communication server (VoIP, ISDN, POTS) for 19" racks.

Product details

COMpact 5200

Fully modular communication server (VoIP, ISDN, POTS) for wall mounting.

Product details

COMpact 4000

Partially modular, compact ITC system (VoIP, ISDN, POTS) for wall mounting.

Product details


COMtrexx® Flex

Large ICT all-rounder with legacy interfaces for up to 150 users.

Product details

COMtrexx® VM

Hardware independent soft PBX solution for up to 250 users.

Product details

COMtrexx® Next

The smallest COMtrexx appliance with the full range of Soft PBX features.

Product details