With scalability up to 250 users, with 250 simultaneous calls permanently available, the COMtrexx Soft PBX solution is the perfect basis for large expansion stages. Combined with the transparent and flexible user licence model, a continuous expansion of the system is possible at any time.
The perfectly optimised connection to the SIP terminals of the COMfortel D series guarantees seamless and convenient interaction between the two Auerswald systems, which is fun to use.
Languages | Current version | ||
---|---|---|---|
COMmander/COMpact PBX as a/b gateway | V01 03/2022 | ||
V01 03/2022 | |||
V01 03/2022 | |||
Advanced Information | V04 03/2022 | Online PDF | |
V04 03/2022 | Online PDF | ||
Instructions COMtrexx VM for Microsoft Hyper-V | V06 03/2022 | ||
Instructions COMtrexx VM for Oracle VM VirtualBox | V04 03/2022 | ||
Instructions COMtrexx VM for VMware ESXi | V04 03/2022 |
Help/Instructions for COMtrexx from firmware version 1.6.0
COMmander/COMpact PBXs from Auerswald/FONtevo as a/b gateway on the COMtrexx.
Introduction of a feature level in preparation for future firmware versions: If there is a difference between the current feature level of the PBX and the maximum possible feature level, the full range of functions of the PBX cannot be used.
Contains information about the new firmware version
New function.
Note on possible threats from port forwarding. ARA descriptions removed as not supported. Links to functions via external phone.
The PBX regularly carries out a comparison of the licences purchased. After purchasing additional licences, the comparison can also be started.
Extended function.
Supplementary information on the PCAP format.
New entry fields for provider certificates.
Description removed as not supported.
Incorrect note on time limit removed.
Corrected information on LDAP contact groups.
Help/Instructions for COMtrexx VM for Microsoft Hyper-V from firmware version 1.6.0
Opening the Web Interface: procedure revised
Help/Instructions for COMtrexx VM for Oracle VM VirtualBox from firmware version 1.6.0
Opening the Web Interface: procedure revised
Help/Instructions for COMtrexx VM for VMWare ESXi from firmware version 1.6.0
Opening the Web Interface: procedure revised
Error messages on the SoftPhone
Note: If logs of a COMtrexx are required for diagnostic purposes by the support, you will receive a cfc file that enables the recording of certain system processes.
Setting up Wireshark logging in the COMtrexx
Performing Wireshark logging
wireshark.exe -i TCP@IP_PBX:Port
, example wireshark.exe -i TCP@192.168.0.240:42231
.Wireshark starts with a new user interface
Note: To limit the file size for a longer recording, the maximum size of the files can be set in the recording options.
Numbering and date/time are then appended to the file names: COMtrexx-Log_00001_20220404103804
, COMtrexx-Log_00002_20220404104014
Important: The COMfortel SoftPhone is available licence-free for a limited period of time. The COMfortel SoftPhone can also be used in the tryout mode in the COMtrexx. For permanent use, please contact your dealer or system partner.
Configuring the use of the COMfortel SoftPhone in the COMtrexx
Requirement: Firmware from 1.6
Note: Softphones are very often not tied to a location and are therefore created by default without a location. The correctly assigned location is necessary, among other things, so that the PBX can properly initiate an emergency call.
Install Softphone in the device
The installation file for the COMfortel SoftPhone can be found here: COMfortel® SoftPhone
COMfortel SoftPhone Mobile: The clients are installed via the Google Play Store or Mac App Store.
Enter user name and password in the softphone
Note: The registration information for the COMfortel SoftPhone is emailed to the user when the phone is set up. Sending can be restarted later (e.g. after changing the user):
Note: The registration information can be copied here:
Important: The COMfortel SoftPhone is available licence-free for a limited period of time. The COMfortel SoftPhone can also be used in the tryout mode in the COMtrexx. For permanent use, please contact your dealer or system partner.
Configuring the use of the COMfortel SoftPhone in the COMtrexx
Requirement: Firmware from 1.6
Note: Softphones are very often not tied to a location and are therefore created by default without a location. The correctly assigned location is necessary, among other things, so that the PBX can properly initiate an emergency call.
Install Softphone in the device
The installation file for the COMfortel SoftPhone can be found here: COMfortel® SoftPhone
COMfortel SoftPhone Mobile: The clients are installed via the Google Play Store or Mac App Store.
Enter user name and password in the softphone
Note: The registration information for the COMfortel SoftPhone is emailed to the user when the phone is set up. Sending can be restarted later (e.g. after changing the user):
Note: The registration information can be copied here: