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COMfortel® SoftPhone 2

With COMfortel SoftPhone 2, end devices running Windows, macOS, iOS & Android are turned into a fully-fledged Auerswald phone in no time. Users benefit from a wide range of proven telephony features that are well-known and highly appreciated and derived from the COMfortel series of desk phones.
 
COMfortel SoftPhone 2 is the telephony and instant messaging app for a seamless integration of your business communication in both office and mobile working. It not only simplifies your internal communication, but also creates a consistent connection to partners, suppliers and customers.

 

Downloads

Designation
Operating system

1.4.0 (Stable) | 30.10.2025
Google Android
Windows
Apple iOS
macOS
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Documentations

LanguagesCurrent version
Privacy Policy V02 12/2025 PDF
Operation Manual for Android 02 10/2025 Online PDF
02 10/2025 Online PDF
Operation Manual for iOS 02 10/2025 Online PDF
02 10/2025 Online PDF
Operation Manual for Desktop (Windows/macOS) 02 10/2025 Online PDF
02 10/2025 Online PDF

Operation Manual for Android

Version 02 10/2025

General Information

Help/instructions for COMfortel SoftPhone 2 from software version 1.4


New descriptions

The current version 1.4

Contains information on the new software version.

Headset (only Desktop)

New options. Information summarised.

PBX

New Functions.


Changed descriptions

Call list

Changed use.

Outgoing calls

New setting.

Identity

New settings.

Incoming calls

New setting.

Contacts

New settings.

Voicemails

Changed use.


Several corrections and editiorial changes

New home page

Privacy Policy

For the following products:

  • COMfortel® SoftPhone 2

Language:

  • German
  • English
  • French

Operation Manual for Android

For the following products:

  • COMfortel® SoftPhone 2

Language:

  • German

Operation Manual for Android

For the following products:

  • COMfortel® SoftPhone 2

Language:

  • English

Operation Manual for iOS

For the following products:

  • COMfortel® SoftPhone 2

Language:

  • German

Operation Manual for iOS

For the following products:

  • COMfortel® SoftPhone 2

Language:

  • English

Operation Manual for Desktop (Windows/macOS)

For the following products:

  • COMfortel® SoftPhone 2

Language:

  • German

Operation Manual for Desktop (Windows/macOS)

For the following products:

  • COMfortel® SoftPhone 2

Language:

  • English

FAQs

In rare cases, COMfortel SoftPhone 2 may experience audio connection dropouts (incoming and/or outgoing). A possible cause is an ICE malfunction. To resolve this issue, please disable Use of ICE in the app's Settings -> Identity.