COMfortel® 3600 IP

Article number 16362

Hybrid VoIP telephone – standard SIP and IP system telephone, based on Android™, with 5“ touch colour display and integrated answering machine.


  • Synchronisation of address books and calendars with Google™ services, Apple® iCloud and Microsoft® Exchange

  • Excellent acoustic properties due to wideband audio and artificial bandwidth extension for narrowband calls
  • Standard Android™ operating system allows the use of company-specific applications
  • Powerful CPU
  • Bluetooth interface for presence detection and headset connection
COMfortel® 3600 IP
COMfortel® 3600 IP
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You haven’t yet decided whether you want to go for one of our PBX solutions, a Soft PBX or an IP Centrex solution from your provider in the future? Regardless of your decision, the COMfortel 3600 IP will fit in nicely. It can be used both as a standard SIP and as an IP system telephone.


The COMfortel 3600 IP sets new standards in terms of operation and functionality. It can be operated the conventional way using keys, but also like a smartphone via the high-resolution 5” colour touch display and it even responds to gestures. With a simple movement of the hand, you can for example switch your ringing phone to silent if you do not want to be disturbed.


Your calendar and contact data as well as e-mails can easily be synchronised via the push service from your Google™ account or from a Microsoft® Exchange account directly to your phone. For you, this means your phone address book is always in sync with your Outlook address book and you will see an overview of your upcoming appointments on screen via a widget. Last but not least five customisable screens provide enough space to customise your device with additional apps.


Headsets can be connected to the COMfortel 3600 IP via Bluetooth or via the separate headset interface with support for cordless EHS devices. This means your hands are free while making calls and you can move around freely during the call. Particularly frequent users will appreciate these options.


The COMfortel 3600 IP can be expanded with three COMfortel Xtension300 key modules. Together with the 15 phone keys, up to 105 function keys are then available. In addition, there are five dynamic keys on the display itself that can be freely programmed as touch functions.


Features & technical data

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System and comfort features

  • Presence detection via Bluetooth®
  • Calling number and name display (CLIP/CNIP) if registered in the central phone book of the PBX

  • Automatic background illumination with adjustable brightness and switch-on time
  • Personalized wallpapers and ringtones loadable
  • Ringtone, handset and hands-free speaker volume adjustable


  • Remote activation and message forwarding
  • Announcements (25) and messages (250)
  • High-quality audio due to uncompressed recording
  • Activation via function keys of the telephone
  • Voice recording and notepad function

Android Operating System

  • Alphanumeric Android keyboard via touch display
  • Individualization with purchased or self-programmed apps
  • Synchronisation incl. push of contacts, calendar and e-mail with e. g. Microsoft® Exchange, Apple® iCloud or Google™ services
  • Free allocatable screens for apps, contacts and widgets
  • Innovative operating concept with touch, key and gesture control

IP Features

  • 100 accounts, useable with 10 providers, 1 account max. as system telephone
  • Busy Lamp Field (BLF)
  • Date and time via NTP
  • Digest authentification (MD5)
  • Integration of external subscribers, e. g. home offices, subsidiaries

Communication platforms

  • COMpact 3000 series (no system functions)
  • COMpact 4000
  • COMpact 5010 VoIP, 5020 VoIP
  • COMpact 5000, 5000R
  • COMpact 5200, 5200R

Please note: information depending on the configuration level of the system. For detailed information please refer to the datasheet. Subject to modification.

Technical Highlights
Dimensions Height (mm) 148 / Width (mm) 275 / Depth (mm) 210 / max. Height (mm) 190
User elements Keypad with vanity code 1 / Function keys 12 / Freely programmable function keys 15
Operating voltage Plug-in power supply with Euro plug, 230V +/- 10%, 50 Hz or Power over Ethernet (PoE according to IEEE 802.3af, Class 0)
Display diagonal 5“/12, 7 cm / mm / Inch
Display touch concept Touch concept capacitive
Display resolution Height (px) 480 / Width (px) 800
Display type Type TFT color display
Ethernet connections System connection: (10/100/1000 Base-T)
Colour black
Telephone hook magnetic switch contact
Casing material plastic
Weight (g) Phone 1200 / Wall-mounted power supply 130
Headset separate interface for dynamic headsets, also with DHSG support
Internal memory - num. Internal memory (GB) 3
Loudspeaker Resistance (Ω) 8 / Diameter 2 (mm) 52
LEDs partly multicolored / 19
Power consumption minimum 3.3 / maximum 14
Module connection proprietary system bus for max. 3 COMfortel Xtension300, 30 function keys each (2 levels)
SD/SDHC card (GB, max. memory advisable) not included in the delivery / 16
System connection Ethernet 10/100 Base-T (10/100MBit/s, RJ-45 twisted pair)
Phone receiver Wideband audio, electret microphone, dynamic receiver, hearing aid compatible
USB ports 2 / 1 x pre-assigned with Bluetooth® dongle
Delivery scope
  • Basic unit
  • Handset with connection cable
  • ISDN cable RJ-45/RJ-45
  • Power supply unit
  • Microfiber cloth
  • Installation manual and quick start guide

Support & downloads

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Datasheet download

Get a detailed overview of our products in only one document.



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