COMpact 5200

Article number 16334

A fully modular, yet compact communication server with a maximum of 14 exchange lines (VoIP, ISDN, POTS/FXO) and up to 32 subscribers (VoIP, ISDN, analogue), with 5 module slots, in a wall-mountable cabinet.


  • Up to 32 VoIP subscribers
  • Up to 20 ISDN or 20 analogue subscribers
  • Up to 32 VoIP channels simultaneously, of which 14 can be configured for external use (internet telephony)

  • Second Ethernet interface for the separation of data and VoIP
  • System telephony with digital telephones from the COMfortel® series

COMpact 5200
COMpact 5200
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The fully modular COMpact 5200 combines all the functions of a large ICT system in a small space: it can be tailored to individual needs, just like our "big" communication servers, and it can integrate existing analogue and ISDN devices and manage the new cordless DECT systems smoothly for mobile coverage over huge areas.


Above all, you can use it to take full advantage of Internet telephony - from easier administration to long-term cost savings! Last but not least!


This compact system has excellent credentials when it comes to climate protection: Auerswald is the world's first manufacturer to have its ICT systems Blue Angel certified. This also covers the COMpact 5200.


Features & technical data

Everything you need to know about our products comes now. Scroll down for more information.

System functions

  • Trunk line authorisations for reduction of costs and for multi-company operation
  • System profiles (10 configurations max.) switchable by internal clock or manually by phone (internal and external)
  • Door terminal to exchange line calls (pharmacy function)
  • Automatic system-wide exchange line request
  • Busy-on-busy for internal and external calls, dynamical applicable for logged-in Call Agents

SIP convenience features for standard SIP phones

  • SIP-BLF, Busy Lamp Field acc. to RFC 4235 (4)

  • Pick-up pre-check (4)

  • SIP-MWI (Message Waiting Indication), monitoring of the central voicemail and fax boxes acc. to RFC 3842 (4)

  • SIP text messages acc. to RFC 3428 (4)

  • Auto provisioning and status LEDs (4),(6)

Central address books

  • 2,000 contacts incl. photo, addresses and phone numbers
  • Separate address books for departments and multi-company operation
  • Comfortable operation via COMfortel system phones
  • Security access levels for administrator and user
  • Address book provisioning via LDAP

Building and home automation

  • Max. 24 actuators, e.g. a/b Switching Modules or via http with IP switching relays
  • KNX/EIB integration via IP, e.g. with GIRA HomeServer

  • Time or key controlled operation of heating systems, aircondition lighting or blinds (1),(2)

  • Full integration of VoIP and analogue door intercom systems
  • Support for IP video intercom systems (1)

VoIP telephony

  • 4 VoIP channels (external / internal) included, expansion to 16 VoIP channels possible
  • Dynamic internal/external VoIP channels
  • Fax over IP external (T.38 acc. ITU-T)
  • Excellent sound quality due to optimised echo cancellation and wideband audio with G.722

  • Remote extensions and mobile VoIP clients integration

Voicemail and fax

  • Fax sending via the network (Windows 7/8/10 and Mac OS X), extension required (4)

  • Storage of the voice and fax messages on USB memory (not included)
  • Recording capacity (integrated storage 4 GByte): approx. 120 hours voice messages incl. announcements or approx. 3,500 fax pages
  • Call acceptance and individual announcements, depending on calling number, time and call type
  • Comfortable operation via corded COMfortel system phones

UCC functions

  • Call setup and ending via the PC, incl. Outlook plug-in (4)

  • Presence management with automatic status detection (4)

  • Instant messaging for a better sharing of information (4)

  • Contact data for local users and out of external data bases (4)

  • Softphone-functions for Windows, Android und iOS (4)

Software interfaces

  • Recalling call data via SFTP
  • LAN TAPI (4 clients in scope of delivery)

  • Online name search (reverse search), adaptable
  • PBX Control API, e.g. caller lists, call forwarding ON/OFF, configuration switching, sending fax/voicemail, switching relays, alarm status

Installation and maintenance

  • Note: System activation by specialised dealer necessary (costs possible)
  • Administration via web interface, secure access via https
  • System access local via Ethernet and remote via Internet
  • System software update via local or remote PC upload
  • Central configuration of IP telephones (security by using certificates)

Unlockable options

  • Expansion to 20 or 40 voicemail and fax boxes (4)

  • Auto Attendant (4)

  • Hotel function (with COMfortel 1400, 1600 and 2600) (2),(4)

  • LAN-TAPI (for all subscribers), 4 included (4)

  • SIP comfort package brand plus included auto provisioning for standard SIP phones (4),(6)


  • PBX Manager with Switching of call forwardings Log-in/-out in groups Retrieving of messages

Please note: information depending on the configuration level of the system. For detailed information please refer to the datasheet. Subject to modification.

Technical Highlights
Dimensions Height (mm) 331 / Width (mm) 334 / Depth (mm) 94.5
S0 ports 3 / Analogue switched lines (DTMF, CLIP capability) 6 / Multiple devices/PBX connection (SIP trunking) 14 / External channels (mixed analogue, S0, VoIP) 14
Analogue subscriber connections (symmetrical, pulse dialling/DTMF, CLIP/CNIP capability) 20
Audio outputs (via analogue ports) 1
Operating voltage Voltage (V) 230 / Tolerance (%) 10 / Frequency (Hz) 50
Fax default
Casing material Plastic, chassis with lid
Weight (g) 1600 / Unit g
Internal S0 ports, multi-device connectivity (PTMP, Euro ISDN, DSS-1) 10
Power consumption minimum (W) 5 / maximum (W) 65
Module slots COMpact 2BRI, 4FXS, 2FXO 5 / COMpact NET 1
PC connections (10/100 Base-T (10/100 MBit/s, twisted-pair), full/half duplex, auto-negotiation) PC connections (10/100 Base-T (10/100 MBit/s, twisted-pair), full/half duplex, auto-negotiation) 2
Range (approx.) of internal S0 ports 150
Range (approx.) of UP0 ports Range (approx.) in m 1000 / for cable diameter (⌀) (mm) 0.6
Range of analogue ports Resistance (Ω) 2 / Resistance factor (Ω) 50 / Range (approx.) in m 800 / for cable diameter (⌀) (mm) 0.6
Switch relay (Auerswald a/b switching module or IP switch relay) 24
Memory ports (USB 2.0) USB host V2.0
UP0 ports, multi-device connectivity (PTMP, Euro ISDN, DSS-1) 10
Voice mail and fax Number of channels 8 / Number of voice mail/fax boxes 40
VoIP codecs on the exchange line G.711, G.726, iLBC, G.722, G.729
VoIP codecs internally G.726, G.722, G.729, iLBC, G.711
VoIP channels internally (SIP as per RFC3261) 32
VoIP subscriber (with over-commitment) 32
Delivery scope
  • Base unit COMpact 5X00
  • Ethernet cable
  • Installation and setup guide

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Datasheet download

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Telecommunication solutions for agencies and law firms – Property management

Getting the property management industry talking
Sector Employees
Agencies and law firms 21
Melanie M., Head of Department with 21 employees

We currently manage over 800 homes. If the phone rings, a quick response is often called for. Then the mobile facility troops must be deployed – at night calls are forwarded to the on-call service. To make sure that we can be reached at all times, last year we equipped both floors of the office with a DECT system for cordless telephony. The switchover from the old system went smoothly and the 'workflow' has been decidedly more efficient ever since. A couple of workstations are nevertheless still not cordless, mine being one of them. Thanks to my COMfortel 1400 IP desk phone, I am able to conveniently retrieve images from all surveillance cameras, e.g. from the underground car parks, at the touch of a button. A single PBX designed for Voice over IP (COMpact 5200) controls the whole thing. Beforehand, I had heard only positive things about this new internet telephony but, in my experience, it isn't just the voice quality that sets it apart from the "good old" ISDN telephony. The most noticeable changes in our office are: all of our customers and service providers can now be called from the central PC address book and, if they receive a call themselves, our ladies have all of the important property details on their display immediately – automatically."


Telecommunication solutions for hotel and hospitality – Country inn

Big support for small hotels
Sector Employees
Hotel and hospitality 7
Mary F., Proprietor with 7 employees

"Our company was founded by my grandfather and I have been managing it for 26 years now. During this time, living standards have naturally changed several times over, but we were able to make the large technical leap by purchasing a PBX by purchasing a PBX and the appropriate desk and mobile phones (COMpact 5200 and some models of the COMfortel family). Although we only have 8 rooms, checking guests in and out was extremely time-consuming. Now it is all done by phone, meaning that even the cleaners know immediately where they can simply enter. Telephone charges are also billed automatically and are entered directly on the invoice. Wake-up calls are sent automatically and are extremely easy to program. The best thing about it however is that there is now no need for someone to stand at reception at all times. If a guest calls, they get through immediately and hear a nice greeting. The call is then forwarded to a cordless telephone and answered in person by me or an employee. The investment has paid off several times over for me: we now have better control of telephone costs and the difference in the workload simply cannot be compared. I would also like to thank the specialised dealer for extremely good advice and the perfectly executed installation."

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